Carlos Castrillon
Flushing,USA
Summary
Certified Medical Assistant and Office Administrator with 10+ years of experience in high-volume cardiology and clinical settings. Expertise in cath lab support, physician relations, referral management, and healthcare operations. Proven ability to manage 100+ patients daily while maintaining efficiency, accuracy, and compassionate patient care. Strong leadership skills with experience in staff coordination, inventory oversight, and practice growth initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant / Office Administrator / Physician Liaison
HEARTVEINNYC
New York, NY
03.2013 - Current
- Support high-volume cardiology practice serving 100+ patients daily
- Assist in cath lab procedures and maintain detailed procedure reports
- Manage 50+ physician referral accounts with bi-weekly follow-ups
- Coordinate weekly staff schedules and onboarding processes
- Oversee surgical procurement and office inventory management
- Organize professional networking initiatives to expand physician outreach
Aesthetic Specialist
GLAMOI MED SPA
Flushing, NY
01.2017 - 01.2020
- Conducted client consultations and operated laser/skincare equipment
- Coordinated promotional events for 80+ attendees
- Delivered treatment education and high-level client service
Server
Max Brenner Chocolate Restaurant
New York, NY
01.2010 - 02.2013
- Delivered exceptional customer service in high-pressure dining environment
- Managed food and beverage orders, ensuring accuracy and timeliness
- Trained new staff on menu knowledge and service protocols
- Collaborated with kitchen team to resolve order discrepancies efficiently
Education
Medical Assistant Certification - undefined
The New York School of Medical & Dental Assistants
Coursework Completed
Westchester Community College
Skills
- Cath Lab Support
- EMR Documentation
- Referral & Insurance Coordination
- Surgical Procurement
- Employee Onboarding
- High-Volume Patient Care
- Pre/Post-Operative Care
- Physician Liaison
- Staff Scheduling
- Inventory Management
- HIPAA Compliance
- Bilingual Communication
Certification
- Certified Medical Assistant (CMA)
- Basic Life Support (BLS) – 2021
Timeline
Aesthetic Specialist
GLAMOI MED SPA
01.2017 - 01.2020
Medical Assistant / Office Administrator / Physician Liaison
HEARTVEINNYC
03.2013 - Current
Server
Max Brenner Chocolate Restaurant
01.2010 - 02.2013
Medical Assistant Certification - undefined
The New York School of Medical & Dental Assistants
Coursework Completed
Westchester Community College