Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Carlos Castro

Brookshire,TX

Summary

Detail-oriented Veterinary Technician with 3 years of relevant experience and specific expertise looking for career change.

Overview

3
3
years of professional experience

Work History

Vet Technician

Acres North Veterinary Hospital
08.2023 - Current
  • Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
  • Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
  • Supported veterinarians with diagnostic tests to facilitate timely detection of health issues in patients.
  • Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets.
  • Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Lead Veterinary Technician

Brookshire Animal Clinic
08.2021 - 08.2023
  • Provided exceptional customer service by greeting clients warmly, answering questions knowledgeably, and scheduling appointments efficiently.
  • Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
  • Mentored junior veterinary technicians on best practices within the clinic environment while fostering teamwork among staff members.
  • Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Obtained patient history from owners and performed physical examinations.

Education

No Degree - Animal Science

Blinn College
Brenham, TX

High School Diploma -

Katy High School
Katy, TX
06.2019

Skills

  • Fluent Spanish Speaker
  • Proficient in AviMark
  • Inventory Management
  • Billing and Invoicing
  • Treatment and Research Records
  • Client Relations
  • Client Education
  • Appointment Scheduling
  • Controlled Substance Management

Timeline

Vet Technician

Acres North Veterinary Hospital
08.2023 - Current

Lead Veterinary Technician

Brookshire Animal Clinic
08.2021 - 08.2023

No Degree - Animal Science

Blinn College

High School Diploma -

Katy High School

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Carlos Castro