Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Vergara

Victorville,CA

Summary

Proven delivery and logistics expert that has mastered safe driving and efficient route planning, ensuring timely deliveries across challenging environments. Skilled in cargo handling and customer service, adept at managing high-value items and complex installations. Fluent in Spanish, excels in optimizing schedules and enhancing customer satisfaction. Proactive and goal oriented professional that is reliable and dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities.

Overview

8
8
years of professional experience

Work History

Delivery Technician

R&B Wholesale Distributors, Inc
09.2024 - Current
  • Daily inspection of vehicle pre and post each delivery route
  • Maintaining and organize an accurate delivery log
  • Safely park at 26' Box Truck loading docks, and in small/busy residential areas
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operate 26' Box Truck safely in highly congested areas with no traffic violations.
  • Handle valuable, fragile, or temperature-controlled items, such as electronics and home appliances to both residential areas and construction sites
  • Install variety of home electronics and appliances with great workmanship
  • Organize efficient delivery routes for fast deliveries and minimal driving
  • Alter routes to accommodate changing conditions or road closures in delivery areas
  • Communicate with dispatchers to stay informed of changes to routes and delivery schedules.
  • Verify accuracy of all deliveries against order forms followed by collecting satisfied customer signature

Master Technician

Temco Logistics
08.2021 - 08.2024
  • Responsible for 20 to 25+ home appliance deliveries and / or installations.
  • Performed daily inspections on 26' Box Truck prior to and afterwards each delivery route.
  • Maximized time efficiency with planned routes designed to cluster deliveries geographically with urgent deliveries as priority
  • Safely loaded and unloaded home appliances from a 26' box truck, ensuring proper handling and organization to prevent damage and maintain efficiency
  • Delivered routes throughout several local county's. (Riverside, Orange County, San Bernardino)
  • Provided white glove delivery and installation services, handling high-value items with care and professionalism, ensuring customer satisfaction through meticulous setup, and offering post-installation support.
  • Collected and organized photos along with satisfied customer signatures on all delivery and installations performed.
  • Maintained high customer ratings on the customer feedback questionnaires requested from clients.

Delivery Driver

A&s Transportation
02.2018 - 05.2020
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Performed daily inspection on either Bobtail or 26' Flatbed Bobtail pre and post delivery routes
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Delivered to several CA Military Bases
  • Facilitated timely and efficient deliveries for private clients, ensuring exceptional service and communication throughout the process, while maintaining the confidentiality and care of high-value items
  • Handled money transfers when personal 3rd party contracts required payment upon delivery of services
  • Drove safely with 100+ lbs on both public roads and construction/job sites
  • Collected and organized accurate and signed documentation of all deliveries and services performed.

Forklift Operator

Fragile Pack
02.2017 - 02.2018
  • Operated forklifts and other material handling equipment to efficiently move, load, and unload products in a fast-paced warehouse environment.
  • Ensured adherence to safety protocols and conducted regular equipment inspections to maintain optimal operational standards, resulting in a reduction in workplace incidents.
  • Collaborated with team members to optimize storage space and streamline inventory management
  • Accurately documented and tracked inventory movements
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Trained new employees on safe forklift operation and warehouse procedures, fostering a culture of safety and teamwork.

Education

High School Diploma -

John W. North High School
Riverside, CA
06.2015

Skills

  • Order Verification
  • Loading and unloading
  • Safe Driver
  • Optimized scheduling
  • DOT Complaint
  • Excellent Customer Service
  • Fluent Spanish Speaker
  • Great Time Management
  • Outstanding attention to detail
  • Cargo Handling
  • Knowledge of warehouse Operations
  • Roads and highways knowledge
  • Patient with difficult customers/sitautions

Timeline

Delivery Technician

R&B Wholesale Distributors, Inc
09.2024 - Current

Master Technician

Temco Logistics
08.2021 - 08.2024

Delivery Driver

A&s Transportation
02.2018 - 05.2020

Forklift Operator

Fragile Pack
02.2017 - 02.2018

High School Diploma -

John W. North High School
Richard Vergara