Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martin Navarro

Rialto,CA

Summary

Dynamic Appliance Installation Manager with a proven track record at R&B Wholesale Distributors, Inc. Skilled in team leadership and customer service, I enhanced installation efficiency and minimized errors through effective training and proactive scheduling. Committed to quality, I ensured client satisfaction by customizing installations and resolving technical issues swiftly.

Overview

10
10
years of professional experience

Work History

Appliance Installation Manager

R&B Wholesale Distributors, Inc
11.2022 - Current
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
  • Managed a team of technicians (60), providing guidance and support to ensure high-quality workmanship.
  • Maintained detailed records of completed installations for future reference or troubleshooting needs as well as warranty purposes.
  • Managed installation schedules proactively to avoid delays and reduce downtime for clients.

Lead Appliance Installer

Forward Air Final Mile
07.2019 - 11.2022
  • Delivered, loaded and unloaded and installed [Product or Service].
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
  • Educated customers on use, care and adjustments of appliances.
  • Carefully drove 26ft Box Trucks complying with DOT regulations to complete daily routes.

Lead Appliance Installer

Miele USA
06.2015 - 06.2019
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Improved company reputation by providing exceptional customer service during appliance installations.
  • Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
  • Delivered, loaded and unloaded appliances, Installed [Product or Service].
  • Customized appliance installs such as cabinet modifications and custom panel installations to client preferences, ensuring complete satisfaction with the final result.

Education

High School Diploma -

Schurr High School
Montebello, CA
06-2011

Skills

  • Customer service
  • Workload prioritization
  • Health and safety
  • Field operations
  • Crew management
  • Construction scheduling
  • Team leadership
  • Decision-making
  • Microsoft office
  • Employee training

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Appliance Installation Manager

R&B Wholesale Distributors, Inc
11.2022 - Current

Lead Appliance Installer

Forward Air Final Mile
07.2019 - 11.2022

Lead Appliance Installer

Miele USA
06.2015 - 06.2019

High School Diploma -

Schurr High School

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Martin Navarro