Carlos Castro Otero
Amazon
1
Certification
2027
years of professional experience
Results-driven operations leader with experience managing large teams in high-volume operations. Proven ability to exceed productivity goals, mentor leaders, improve operational performance, and make data-driven decisions. Proficient in Microsoft Excel, Microsoft Word, PowerPoint and AI productivity tools. Bilingual in English and Spanish.
Work History
Bilingual Translator
- Translated technical communications between English and Spanish.
- Supported researchers through accurate bilingual communication.
- Quality checked items and integration of product.
Area Manager
1 Year 1 Month- Managed and developed a team of approximately 70 associates.
- Oversaw daily operations within a department of 400+ employees.
- Coordinated staffing and workflow to meet operational goals.
- Consistently exceeded departmental productivity metrics while maintaining quality and safety standards.
- Mentored and trained two Area Managers from hiring.
Education
Bachelor of Business Administration (B.B.A.)
Skills
Leadership
Operations Management
Process Improvement
Microsoft Excel
AI Productivity Tools
Data Analysis
KPI Analysis
Workforce Planning
Cross-Functional Collaboration
English (Fluent)
Spanish (Fluent)
Certification
- Microsoft Office Specialist (MOS): Excel Associate (confirm title)
- [Additional certification]
Timeline
Area Manager
Amazon
07.2025 - CurrentRead More
Auburn University
Bachelor of Business Administration (B.B.A.)
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Bilingual Translator
Auburn University RFID Lab
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