Carlos Chavez
Corona,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Volunteer Co-President
Parent's Association Fairview Elementary
09.2019 - Current
- Coordinated and collaborated with parent and teacher groups to ensure an effective and organized Parent Association..
- Part of leadership group that facilitated the transition for families, students, and school administration post-COVID-19 pandemic.
- Leader and representative for PS14Q in 8 organizational meetings (District and NYCDOE).
- Organized, created, and facilitated in-group events, school events, DOE events, and United Community Schools (UCS) events.
- Member of the School Leadership Team (SLT) from 2019 to present, contributing to decisions on school programs, budgets, and hiring committees for assistant principals.
- Played a key role in bringing community schools to the elementary school.
- Enhanced STEM/STEAM programs within the school.
- Contributed to leadership efforts that established a food pantry, clothing/coat, and backpack drives.
- NYCDOE FACE Parent Representative for Literacy Program 2023-Present
Trainer U6-U12
Veras Soccer Academy
12.2018 - 03.2020
- Demonstrated experience in resolving & working through escalated complex parental issues
- Received all Recovery Coach certifications including first aid & CPR
- Knowledge of PACE, SharePoint, data entry & several Team Apps
- Addressed specific areas of weakness or concern through targeted drills designed to build competency in those areas over time.
- Trained first time managers in team leadership
- Assisted with development, communication and effectiveness
- Winning Coach Eletheria Pancyprian Youth Soccer Summer 2019 U6
Manager/Consultant
2 Divine Music Inc.
11.2007 - 12.2018
- [Facebook Likes & followers grew 200 to 1,000+ in less than 2 months & continue to gradually rise.]
- Assisted with planning & execution of Social Media Blasts
- Created Formula to increase Facebook Page Likes, Twitter & Instagram followers
- Designed & Organized Social Media tactics, marketing & advertising for 3rd album release in May 2015
- Managed various events, tours, & appearances
Store Associate
InMotion Entertainment LLC
07.2018 - 11.2018
- [Top Tier in several sales competitions.]
- Key Holder with Opening/Closing Responsibilities
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Operating cash registers, managing financial transactions, and balancing drawers
- Directing customers to merchandise within the store & increasing sales
- Maintaining an orderly appearance throughout the sales floor
- Used in-store system to locate inventory and place special orders for customers.
- Cross-selling products to increase purchase amounts
2nd Assistant Store Manager
Brookstone Store #425
07.2016 - 07.2018
- [Ranked 2nd in Total Sales 2017 & Top Tier in several sales competitions.]
- [Provided Social Media Ideas/Concepts to promote Brand and Products.]
- Key Holder with Opening/Closing Responsibilities
- Supporting the Store Manager in identifying opportunities for marketing advantage
- Verifying & signing invoices & credit notes on a weekly basis
- Managed in-store supplies (lighting, office supplies, & cleaning supplies)
- Involved in hiring process & managing Monster, Indeed, and Craigslist Employment posts
Special Services/Customer Service
Home Depot Store #1220
05.2015 - 10.2016
- [Recipient of 2 Homer Awards]
- [Assisted Management and customers with online orders sales/returns]
- Execute all steps of the order fulfillment process within the store
- Scheduling/Prioritizing all deliveries for the store
- Asking open-ended questions & expressing interest in projects
- Execute online orders & Special Orders in various departments
Retail Staff
REI
10.2011 - 07.2012
- Company Overview: Soho Location
- [Led in April 2012 & was top performer in 2012 in membership sales]
- Experienced in New Store Opening Duties
- Provided customer service to all the guests
- Sales Specialist in Footwear & Camping /Travel
- Frontline CSR with Opening & Closing Responsibilities
- Soho Location
Bilingual Tech Support
Dish Network LLC
09.2009 - 05.2011
- [Received weekly/monthly top customer survey remarks in English & Spanish customers.]
- [Trained in Sales & Promotions
- Awarded for making monthly sales & upgrades]
- [Led in sales two months in a row Jan-Feb 2011]
- Member of Spanish Tech Support Team @ International Call Center
- Tech based trained & performed in Tech Support & Maintenance on all equipment available including: Dish Anywhere APP & Sling Equipment
- Hispanic/Latino Demographic Initiative, trained & performed in Customer Support & Sales
Education
BS - Corporate Communications, Spanish
Austin Peay State University
01.2014
Sports Management Worldwide
12.2020
Skills
- Customer relations
- Strategic visioning
- Innovative thinking
- Leadership team building
- Team motivation
- Collaborative Decision-Making
- Comprehensive Event Planning
- Operations management
Affiliations
- Delta Tau Delta Fraternity, Inc., UT Knoxville Delta Delta 1096
- Public Relations Society, APSU and New York Metro Area, 2014-2016
- Sports Management Worldwide, Portland, Oregon, USA, Training included: Understanding of the new Name, Image and Likeness bill, market value of a player, endorsement contracts and brand affinities, royalties, social media marketing, creating charities and future entrepreneurial ventures post playing career.
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Blogging/Vlogging about NY Team Sports
- Travel and trips with family to new places
Timeline
Volunteer Co-President
Parent's Association Fairview Elementary
09.2019 - Current
Trainer U6-U12
Veras Soccer Academy
12.2018 - 03.2020
Store Associate
InMotion Entertainment LLC
07.2018 - 11.2018
2nd Assistant Store Manager
Brookstone Store #425
07.2016 - 07.2018
Special Services/Customer Service
Home Depot Store #1220
05.2015 - 10.2016
Retail Staff
REI
10.2011 - 07.2012
Bilingual Tech Support
Dish Network LLC
09.2009 - 05.2011
Manager/Consultant
2 Divine Music Inc.
11.2007 - 12.2018
Sports Management Worldwide
BS - Corporate Communications, Spanish
Austin Peay State University
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