Carlos Cordero
Passaic,NJ
Summary
Branch Supervisor with experience in operational risk analytics and comprehension in new marketing strategies. Collaborates with functional leaders to establish better operational risk procedures to prevent financial hazards and pitfalls. Focused on applying leadership skills to make lasting improvements to efficiency, procedures, and employee retention. Desiring to leverage many years' experience in the field to take on a challenging long-term position with a growing operation.
Overview
9
9
years of professional experience
Work History
Branch Operation Manager
Valley National Bancorp
Wayne, NJ
12.2024 - Current
- Exceeded sales goals by creating new strategies to present financial solutions.
- Expanded customer relationships through cross-selling and marketing.
- Completed documentation of sensitive information related to deposits and loan applications.
- Presented investment opportunities to business and personal clients based on financial needs.
- Managed personal banking services, ensuring client satisfaction and retention.
Branch Supervisor
TD Bank N.A.
Ridgewood, NY
04.2022 - Current
- Use financial platforms to present different investment options to business and personal clients
- Supervise and manage banking teams to provide customer service
- Speak to clients about new portfolio and investment opportunities
- Collaborate with Head of Operations and Sales to create new marketing strategies
Operational Risk Analyst
Citibank N.A.
Brooklyn, NY
01.2018 - 05.2021
- Established client relationships while maintaining HIPAA procedures
- Monitored systemic testing for multiple account assessments
- Coordinated compliance requests to facilitate internal audits related to unusual activity
- Performed in depth investigations with financial advisors related to financial solutions
- Implemented risk avoidance and mitigation strategies to prevent money laundering risks and sanctions
Personal Relationship Banker
Citibank N.A.
Long Island City, NY
06.2016 - 06.2018
- Promoted financial products with relationship managers regarding commercial and personal transactions
- Created new financial solutions to improve personal and business portfolios
- Boost branch production by 5% by reaching quarterly and monthly sales goals
- Networked and conducted financial reviews to personal and business clients
- Protected and identified unusual account activity based on client financial preferences
Education
High School Diploma -
Passaic High School
Passaic, NJ01.2008
Skills
- Relationship building
- Compliance monitoring
- Customer service
- Sales strategies tactics
- Sales strategies
- Research
- Know your customer
- AML compliance
Languages
Spanish
Native/ Bilingual
Timeline
Branch Operation Manager
Valley National Bancorp
12.2024 - Current
Branch Supervisor
TD Bank N.A.
04.2022 - Current
Operational Risk Analyst
Citibank N.A.
01.2018 - 05.2021
Personal Relationship Banker
Citibank N.A.
06.2016 - 06.2018
High School Diploma -
Passaic High School
Similar Profiles
Febb RewatiFebb Rewati
Senior Personal Banker at Valley National BancorpSenior Personal Banker at Valley National Bancorp
Gina ManninoGina Mannino
Bank Teller at Valley National BancorpBank Teller at Valley National Bancorp
Jessica LinkJessica Link
Assistant Manager at Valley KetoAssistant Manager at Valley Keto