Carlos Cosio
Denver,US
Summary
Results-driven facility assistant with expertise in safety compliance and maintenance coordination. Proficient in overseeing staff, managing facility rentals, and conducting inspections to identify hazards. Adept at fostering teamwork and ensuring adherence to operational standards, contributing to a positive user experience.
Overview
8
8
years of professional experience
Work History
Facility Assistant
City of Commerce City
Commerce City, CO
12.2024 - Current
- Oversee weekend and Monday morning staff, including front desk, child care, and gym supervisors.
- Coordinated daily maintenance tasks including cleaning, routine repairs, and grounds upkeep to ensure a safe and presentable facility.
- Assisted in facility rentals by coordinating setup and teardown, guiding patrons on media and equipment usage, and ensuring compliance with safety standards during events, including resource fairs.
- Monitored building systems (lighting, heating/cooling, security) and reported malfunctions to minimize downtime and enhance safety.
- Maintained organized inventory of janitorial, maintenance, and pro shop supplies.
- Supported onboarding of new staff by providing facility orientation and training on safety protocols and emergency procedures.
- Processed work orders and tracked resolution progress using SeeClickFix, improving accountability and response time.
- Enforced facility policies including safety, sanitation, and access control to maintain regulatory compliance and a secure environment.
- Conducted routine inspections of interiors and exteriors to identify hazards and maintenance needs, collaborating with supervisors to facilitate timely resolutions.
- Facilitated staff meetings to discuss updates and address concerns.
- Managed center memberships and contracts to ensure compliance and accuracy.
- Utilized ActiveNet software for efficient front desk operations and customer service.
- Worked with facility personnel to develop evacuation plans, emergency procedures and testing initiatives.
Recreation Service Reperesentative (RSR)
The City and County of Denver
Denver, CO
02.2023 - Current
- Uses ActiveNet to process refunds, transfer members, membership sales, activity registrations, facility/equipment rentals, and other related transactions.
- Monitors guest adherence to facility rules, policies, guidelines, and safety standards and reports disruptive behavior to appropriate staff members.
- Coordinated facility programs and events, including triathlons, summer bash, and resource fairs, to enhance community engagement.
- Resolved difficult and escalated guest relations situations, ensuring a positive experience for all patrons.
- Managed emergencies, including evacuations, medical incidents, and suspicious activities.
- Greeted and communicated with customers in person and over the phone, applying F.A.C.E. philosophy (friendly, attentive, consistent, empowered) to foster customer satisfaction.
Recreational Specialist I
Municipality Of Anchorage
Anchorage, US
08.2019 - 08.2022
- My coworkers and I spearheaded and supervised recreation and youth employment activities.
- Worked with youth and teens in outdoor activities such as summer camp and trail restoration projects.
- I communicated with the public daily to answer their questions and needs.
- I served as a receptionist by answering phone calls to make reservations, answering questions about the facility, and processing payments.
- Wrote and processed paperwork for reservations, permits, and sales.
Trail Crew Member
Alaska Trails
Anchorage, US
06.2020 - 08.2020
- Worked in the Alaska wilderness creating and maintaining trails while upholding high standards of productivity and quality in all areas of operation.
- There is a big emphasis on teamwork and safety to achieve goals and overcome barriers.
Senior Crew Member
Municipality Of Anchorage
Anchorage, US
06.2019 - 08.2019
- Worked with supervisors to lead crews of youth between the ages of 1619 in performing various park maintenance and projects.
- Engaged in environmental education, park maintenance work, and outdoor education opportunities.
- Performed the duties of a crew member in maintaining, developing, and enhancing park and education facilities.
- Assisted the YEP crew leaders in teambuilding among the YEP crew members, helped to ensure health and safety, and guided crews in the Youth Employment in Parks activities.
- Gained valuable job skills in the areas of management, leadership, supervision, youth development, park maintenance, recreation programming, and communication with the public.
Crew Member
Municipality Of Anchorage
Anchorage, US
06.2018 - 08.2018
- Under supervision, I and a group of teens completed outdoor leadership projects within the park system.
Education
Bachelor of Applied Geology -
Metropolitan State University of Denver
Denver, CO, US05-2025
Minor - Research Writing
University of Alaska Anchorage
Anchorage, AK01-2022
Skills
- Facility management
- Safety compliance
- Maintenance coordination
- Emergency response
- Inventory management
- Customer service
- Event coordination
- Facility maintenance
Timeline
Facility Assistant
City of Commerce City
12.2024 - Current
Recreation Service Reperesentative (RSR)
The City and County of Denver
02.2023 - Current
Trail Crew Member
Alaska Trails
06.2020 - 08.2020
Recreational Specialist I
Municipality Of Anchorage
08.2019 - 08.2022
Senior Crew Member
Municipality Of Anchorage
06.2019 - 08.2019
Crew Member
Municipality Of Anchorage
06.2018 - 08.2018
Bachelor of Applied Geology -
Metropolitan State University of Denver
Minor - Research Writing
University of Alaska Anchorage