CARLOS CRUZ TERUEL
Dorchester,MA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Demonstrated success in authoring policies, informational materials, and program frameworks to achieve objectives in specific regions. Proficient in training and offering support at all levels. Bilingual fluency.
Overview
5
5
years of professional experience
Work History
Sales associate/stocking
Lucky brand jeans
Boston , MA
10.2023 - Current
- Developed promotional strategies to increase sales volume.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
Website Manager
Teruels Retail Store
Boston, MA
06.2022 - Current
- Uploaded digital media to online storefront, auction sites and other shopping Web sites.
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Communicated with online customers to address questions and complaints about products, policies and shipping methods.
- Calculated purchase subtotals, taxes and shipping costs for submission to customers.
- Received and processed payments from customers, used electronic transaction services.
Sales Associate
Rebook / cleaner
Boston, MA
11.2023 - 01.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
Part Time Coach / Youth Group Leader
William O'Riley Boston Parks and Recreation Hockey
Boston, MA
07.2022 - 08.2023
Youth Group Leader / Receptionist
Lena Parks CDC
Boston, MA
02.2022 - 06.2022
- Encouraged and supported spiritual growth, outreach, and development.
- Organized department supplies and workspaces.
- Followed safety and security protocols to protect children and foster learning.
- Encouraging and promoting enjoyable physical activity for children.
Office Cleaner
Boston Electrical
Canton , Ma
08.2020 - 08.2021
- Polished furniture and fixtures regularly.
- Disinfected doorknobs, phones and other frequently-touched items.
- Replenished paper towels and toilet tissue as needed.
- Emptied trash cans into larger containers for disposal.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Vacuumed carpets in all areas of the office.
Education
High School Diploma -
Cathedral High School
Boston, MA05.2024
Skills
- Team Work
- Advanced skills in online softwares
- Online store management
- Online platforms
- Shipments
- Booking
- Sales
- Customer service
- Efficient
- Time management
- Leadership
- Verbal & Written Communication
- Inventory management
- Team collaboration
- Cleaning techniques
Languages
- English
- Spanish (fluent)
Timeline
Sales Associate
Rebook / cleaner
11.2023 - 01.2024
Sales associate/stocking
Lucky brand jeans
10.2023 - Current
Part Time Coach / Youth Group Leader
William O'Riley Boston Parks and Recreation Hockey
07.2022 - 08.2023
Website Manager
Teruels Retail Store
06.2022 - Current
Youth Group Leader / Receptionist
Lena Parks CDC
02.2022 - 06.2022
Office Cleaner
Boston Electrical
08.2020 - 08.2021
High School Diploma -
Cathedral High School