Carlos Da Silva
Danbury
Summary
Dynamic flight attendant with extensive experience, excelling in emergency procedures and customer service. Proven ability to enhance passenger satisfaction through exceptional in-flight service and effective communication. Committed to safety and teamwork, adept at handling medical emergencies with composure and professionalism.
Overview
24
24
years of professional experience
Work History
Flight Attendant
United Airlines
01.2020 - 03.2025
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
GOL Linhas Aereas Inteligent
02.2002 - 10.2014
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Conducted safety demonstrations before each flight, enhancing passengers' understanding of emergency procedures.
Flight Attendant
Varig Airlines
03.2001 - 01.2002
- Participated in ongoing training programs to stay current on industry standards, safety protocols, and customer service techniques.
- Adhered to company policies regarding uniform appearance and grooming standards at all times while representing the airline professionally.
Education
GED -
Universidade Anbhembi Morumbi
Sao Paulo12-2013
Skills
- Communication
- Customer Service
- Emergency Procedures
- Safety
- Security
- Teamwork
- CPR
- AED
- Problem-Solving Skills
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Flight Attendant
United Airlines
01.2020 - 03.2025
Flight Attendant
GOL Linhas Aereas Inteligent
02.2002 - 10.2014
Flight Attendant
Varig Airlines
03.2001 - 01.2002
GED -
Universidade Anbhembi Morumbi
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