Carlos De La Torre
Miami,FL
Summary
Dynamic team leader with a proven track record at Chuck E. Cheese and Wendy’s. Skilled in training and mentoring, I try my hardest to help team members enhance performance and resolve conflicts effectively. Im always committed to maintaining a positive work environment while achieving shared goals through clear communication and problem solving
Overview
4
4
years of professional experience
Work History
Team Member
Wendy’s
Miami, FL
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Leader
Chuck E Cheese
Miami, FL
06.2021 - 11.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
High School Diploma -
Southwest Miami Senior High School
Miami 2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Following instructions
- Cleaning
- Flexible schedule
- Computer skills
- Heavy lifting
- Training and mentoring
- FLUENT IN LANGUAGE
- Willingness to learn
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Wendy’s
03.2023 - Current
Team Leader
Chuck E Cheese
06.2021 - 11.2022
High School Diploma -
Southwest Miami Senior High School