Carlos De Leon
Visalia,CA
Summary
Dynamic and results-driven professional with extensive experience as a Hospital Police Officer at the Department of State Hospitals - Coalinga. Proven expertise in crime investigation and interviews, complemented by strong communication and conflict resolution skills. Successfully enhanced operational efficiency in team settings, demonstrating a commitment to public safety and ethical standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Hospital Police Officer
Department Of State Hospitals - Coalinga
01.2020 - Current
- Investigation of numerous amounts of crimes.
- Crimes included assaults, battery, assautl with a deadly weapon, and sexual assaults; to name a few.
- Thorough investigations and detailed reports.
- Preliminary investigations to determine if a crime has been committed or not.
- The process includes finding the reporting party, witnesses, involved partys, victims, suspects or if victim/offenders.
- Chaing of custody
- Evidence processing and booking has to be done accordingly and in a timely manner.
Leadman
Wonderful Citrus
08.2016 - 01.2020
- Coordinated team activities to optimize workflow throughout the day.
- Helped the supervisor implement process improvments that reduced downtime and incresased overal operational efficiency.
- Farm labor, to name a few task, were: irrigation, herbicide spraying, and wind machines during frost season.
Customer Service Representative
Family Dollar
08.2013 - 08.2016
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Maintained knowledge of products to effectively guide customers in their purchasing decisions.
- Processed transactions accurately using POS systems, ensuring a smooth checkout experience.
Crew Trainer
McDonald's
10.2008 - 08.2016
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and quality.
- Mentored staff to enhance performance, teamwork, and job satisfaction.
Education
Bachelor of Science - Criminology: Law Enforcement Option
California State University, Fresno
Fresno, CA05-2016
Associate of Arts - Criminal Justice W/ Emphasis in Math And Science
College of The Sequoias
Visalia, CA05-2013
High School Diploma -
Woodlake Union High School
Woodlake, CA06-2009
Skills
- Crime investigation
- Evidence processing
- Report writing
- Chain of custody
- Conflict resolution
- Public safety protocols
- Team coordination
- Customer service skills
- Training and mentoring
- Incident documentation
- Communication skills
- Witness interviewing
- Verbal communication
- Ethics and integrity
- De-escalation techniques
- Interviewing techniques
- Investigative skills
Accomplishments
As a Hospital Police Officer, I have taken two Interview and Interrogation classes to enhance my skills in this aspect. I became a Field Training Officer in January of 2023 and took the week long course at a POST authorized course. I have continued to be motivated throughout my work weeks by trying to pick up the areas where it is most active with crime to enhance my skills.
Certification
Interview and Interrogation - Issued 10/21/2020
Interview and Interrogation - Issued 4/20/2023
Field Training Officer Course - Issued 1/27/2023 to 1/27/2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hospital Police Officer
Department Of State Hospitals - Coalinga
01.2020 - Current
Leadman
Wonderful Citrus
08.2016 - 01.2020
Customer Service Representative
Family Dollar
08.2013 - 08.2016
Crew Trainer
McDonald's
10.2008 - 08.2016
Bachelor of Science - Criminology: Law Enforcement Option
California State University, Fresno
Associate of Arts - Criminal Justice W/ Emphasis in Math And Science
College of The Sequoias
High School Diploma -
Woodlake Union High School