Carlos Espinosa Alvarez
Houston,United States
Summary
I am an accomplished case manager, adept at handling high caseloads without sacrificing the quality of care. I operate exceptionally well in high-pressure environments and recommend the best resources and courses of action to benefit patient needs, and return each to optimal quality of life. quality of care. Operates exceptionally well in high-pressure environments. It recommends the best resources and courses of action to benefit patient needs and return each patient to an optimal quality of life.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Case Manager
YMCA Of Greater Houston
Houston, TX
12.2020 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Supported family members by providing information on local support groups.
Shift Leader
SOUTHWEST KEY PROGRAMS, INC
Houston, Texas
10.2017 - 11.2020
- Assisted in developing new processes for streamlining operations within the organization.
- Identified areas of improvement within the team and developed action plans accordingly.
- Collaborated with other departments to ensure that deadlines were met in a timely manner.
- Conducted regular reviews of staff performance and provided constructive feedback.
- Provided guidance and support to the YCW team in order to meet organizational goals.
- Ensured compliance with company policies and procedures across all levels of the SI leadership team.
Social Work Education
Cuban Ministery Of Education
Santa Clara, Villa Clara
09.2010 - 08.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Counseled clients on available resources within the community that could help meet their needs.
- Developed individualized care plans with input from clients and their families.
- Monitored client progress through regular follow-up contacts.
- Organized group activities to provide socialization opportunities for clients.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Conducted home visits to assess the safety of clients' living environments.
Education
M.D. - Clinical Social Work
INTER AMERICAN UNIVERSITY OF PUERTO RICO
Puerto Rico08-2025
Bachelor of Arts - Education
Universidad De Ciencias Pedagógicas ''Félix Varela Morales''
07.2012
Some College (No Degree) - Teaching English As A Second Language (ESL)
Interactive College of Technology
Houston, TXSkills
- Social Development
- Analytical Skills
- Attention to Detail
- Self Motivation
- Educational Support
- Crisis Intervention
- Family Education
Personal Information
- Date of Birth: 08/07/88
- Nationality: United States
Certification
- CPI Certification
- CPR certification
Languages
English
Professional
Spanish
Full Professional
Timeline
Case Manager
YMCA Of Greater Houston
12.2020 - Current
Shift Leader
SOUTHWEST KEY PROGRAMS, INC
10.2017 - 11.2020
Social Work Education
Cuban Ministery Of Education
09.2010 - 08.2016
M.D. - Clinical Social Work
INTER AMERICAN UNIVERSITY OF PUERTO RICO
Bachelor of Arts - Education
Universidad De Ciencias Pedagógicas ''Félix Varela Morales''
Some College (No Degree) - Teaching English As A Second Language (ESL)
Interactive College of Technology
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