Carlos Eubanks

Farmington Hills

Summary

Dynamic administrator with a proven track record at Dual Insight NPHC, enhancing operational efficiency through streamlined processes and effective team leadership. Skilled in data entry and relationship development, I foster collaboration and maintain high morale, ensuring timely project completion while upholding confidentiality and attention to detail.

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Overview

years of professional experience

Work History

Administrator / Provider

Dual Insight NPHC

Detroit, MI

02.1991 - Current

Streamlined administrative processes to enhance operational efficiency and reduce turnaround time.
Coordinated communication between departments to ensure alignment on project objectives and deliverables.
Managed scheduling and logistics for meetings, optimizing resource allocation and participant availability.
Implemented improved filing systems that increased document retrieval speed and accuracy.
Trained new staff on administrative protocols, fostering a collaborative work environment and knowledge sharing.
Developed standard operating procedures to improve workflow consistency across various administrative functions.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

Security Officer Supervisor

Securitas Security Services USA

Romulus, MI

05.2023 - 12.2025

Supervised security personnel, ensuring compliance with protocols and procedures.
Conducted routine inspections to identify and mitigate potential security risks.
Developed and implemented training programs for new security staff.
Coordinated emergency response plans, enhancing overall site safety readiness.
Monitored surveillance systems, maintaining situational awareness of premises activities.
Collaborated with law enforcement on incident investigations and reporting procedures.
Fostered team cohesion through effective communication and motivation strategies.
Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.

Security Officer

S.A.F.E. Management

Detroit, MI

08.2022 - 06.2024

Monitored premises to ensure safety and security compliance
Conducted regular patrols to deter unauthorized activities
Responded promptly to alarms and incidents, coordinating with law enforcement
Documented daily activities, incidents, and safety violations accurately
Collaborated with management to assess risk factors and improve response strategies
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Education

No Degree - Business Administration And Management

Grambling State University

Grambling, LA

05-1994

High School Diploma -

Howe Millitary Acaddemy

Howe, IN

05-1989

Skills

Customer service
Data entry
Administrative support
Decision-making
Team building and leadership

Personable and approachable
Staff management
Schedule coordination
Employee supervision
Relationship development

Timeline