Carlos Feliciano
DeLand,FL
Summary
- Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
Work History
Stock Associate
Walmart
11.2021 - 03.2023
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Greeted customers and directed to requested products.
Sales Representative
Universal Solar
06.2020 - 09.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Sales Associate
T-Mobile
01.2018 - 05.2020
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Associate
Beltran Services Station
06.2012 - 09.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Jose Collazo Colon
Juncos, PR05.2011
Skills
- Enter Data
- Audit Inventory
- Pick Products
- Purchase Order Review
- Active Listening
- Hand Scanning
- Team Goals
- Organized Paperwork
- Cash Register Operations
- Heavy Lifting
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Stock Associate
Walmart
11.2021 - 03.2023
Sales Representative
Universal Solar
06.2020 - 09.2021
Sales Associate
T-Mobile
01.2018 - 05.2020
Customer Service Associate
Beltran Services Station
06.2012 - 09.2017
High School Diploma -
Jose Collazo Colon
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