Harpreet Singh Grewal

• Shelved new and returned inventory according to proper storage procedures.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
• Maintained fitness in order to move merchandise efficiently and safely.
• Checked numbers manually and used hand-held equipment to locate products.
• Managed timely and effective replacement of damaged or missing products.
• Verified incoming products and checked delivery totals to keep system records current and accurate.
• Prepared pallets for shipment or use by sales floor employees.
• Interpreted and followed verbal instructions and pull sheets.
• Maintained orderly stockroom for ease of retrieval.
• Performed weekly inventory counts to verify stock levels.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

• Shelved new and returned inventory according to proper storage procedures.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
• Maintained fitness in order to move merchandise efficiently and safely.
• Managed timely and effective replacement of damaged or missing products.
• Verified incoming products and checked delivery totals to keep system records current and accurate.
• Prepared pallets for shipment or use by sales floor employees.
• Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
• Interpreted and followed verbal instructions and pull sheets.

• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Trained team members in successful strategies to meet operational and sales targets.
• Effectively coached team members to reach weekly and monthly sales goals.
• Analyzed sales data to set quotas and assess potential areas of growth.
• Promoted exceptional customer service by engaging clients on sales floor.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Educated clients on new products or services to increase customer engagement with brand.
• Facilitated client satisfaction and renewed customer relations to drive growth.
• Evaluated client needs and developed tailored solutions to increase positive customer ratings.
• Coordinated with internal teams to facilitate prompt delivery of client projects.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Developed and implemented strategies to increase client retention.
• Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contributed to team objectives in fast-paced environment.
• Negotiated prices, terms of sales and service agreements.
• Set and achieved company defined sales goals.
• Quoted prices, credit terms and other bid specifications.