Dedicated professional with strong customer service and problem-solving skills. Experienced in facilitating client assessments and coordinating community resource referrals. Ready to enhance operational efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
Team Associate
Walmart
09.2023 - Current
Assisted team in daily operational tasks to ensure efficient workflow.
Supported inventory management by organizing and tracking supplies.
Collaborated with colleagues to maintain a clean and safe work environment.
Learned company policies and procedures to provide effective customer service.
Human Services Technician
Kern County Department Of Human Services
03.2024 - 07.2024
Facilitated client assessments to identify needs and develop personalized service plans.
Coordinated referrals to community resources, enhancing client access to essential services.
Monitored and documented client progress, ensuring compliance with departmental guidelines.
Trained new staff on operational procedures and best practices within human services delivery.
Tutor Mentor
Kern Literacy Council
01.2024 - 03.2024
Facilitated personalized tutoring sessions, enhancing student comprehension and engagement in literacy subjects.
Developed tailored lesson plans to meet diverse learning needs and goals of students.
Mentored volunteer tutors, providing guidance on effective instructional strategies and resources.
Evaluated student progress through assessments, offering feedback to improve learning outcomes.
Manager in Training
Vallarta Supermarket
02.2014 - 07.2019
Oversaw daily operations to ensure efficient store functionality and high customer satisfaction.
Trained and mentored new staff on best practices and operational procedures.
Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
Implemented cost-saving initiatives that enhanced overall profitability without compromising quality.
Ensured accuracy in cash handling and balance reconciliation daily.
Processed customer transactions efficiently using point-of-sale systems.