Carlos Feliciano
Canton,GA
Summary
- Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
- Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Walmart
Lake Nona, FL
11.2021 - 01.2024
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Greeted customers and directed to requested products.
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Streamlined order fulfillment for faster turnaround times by optimizing picking and packing procedures.
- Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Reduced workplace injury rates by adhering to strict safety protocols while handling heavy loads with pallet jack equipment.
Warehouse Worker
Ralph Food Warehouse
Rio Grande, PR
06.2020 - 09.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Reduced workplace injury rates by adhering to strict safety protocols while handling heavy loads with pallet jack equipment.
Sales Associate
T-Mobile
01.2018 - 05.2020
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Associate
Beltran Services Station
06.2012 - 09.2017
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Certification - Certification Forklift Operator
Liftoff
Online01-2024
High School Diploma -
Jose Collazo Colon
Juncos, PR05.2011
Skills
- Enter Data
- Audit Inventory
- Pick Products
- Purchase Order Review
- Active Listening
- Hand Scanning
- Team Goals
- Organized Paperwork
- Cash Register Operations
- Heavy Lifting
- Warehouse Organization
- Pallet Jack Operation
- Forklift Operation
Certification
- Certification Forklift Operator
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Warehouse Worker
Walmart
11.2021 - 01.2024
Warehouse Worker
Ralph Food Warehouse
06.2020 - 09.2021
Sales Associate
T-Mobile
01.2018 - 05.2020
Customer Service Associate
Beltran Services Station
06.2012 - 09.2017
Certification - Certification Forklift Operator
Liftoff
High School Diploma -
Jose Collazo Colon
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