Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Fernandez

Brandon,FL

Summary

Highly efficient Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

Crew Member

Marco's Pizza
03.2024 - 10.2024
  • Provided excellent customer service by greeting many customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted many team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained 6 new team members on procedures, customer service, and sales techniques.
  • Took 1000's of orders, prepared meals, and collected payments.
  • Became familiar with products to answer many questions and make suggestions.
  • Collaborated with multiple team members to complete orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Crew Member

Chipotle
03.2022 - 03.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained 5 new team members on procedures, customer service, and sales techniques.
  • Addressed 100's of guest's needs, questions, or concerns to create optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Observed customer purchases in line and differentiated between standard portions.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

High School Diploma -

Central Baptist Christian School
Brandon, FL
05-2024

Skills

  • Health Code Compliance
  • Order Management
  • Food Preparation
  • Customer Engagement
  • Safe Food Handling
  • Workplace Efficiency
  • Integrity and Honesty
  • Visual Communication
  • Initiative and Self-Motivation
  • Taking Orders
  • Interactive communication skills
  • Positive Company Representation
  • Valid Driver's License
  • Safety
  • Store Opening and Closing
  • Sanitizing
  • Safety awareness
  • Teamwork and Collaboration
  • Performance Improvement
  • Cash Handling
  • Cleaning
  • Complex Problem-Solving

Timeline

Crew Member

Marco's Pizza
03.2024 - 10.2024

Crew Member

Chipotle
03.2022 - 03.2024

High School Diploma -

Central Baptist Christian School
Carlos Fernandez