Carlos Fresquez
Yuba City,CA
Summary
Motivated and highly skilled Endoscopy technician with 13 years of experience. Proficient in advance endoscopy training, public speaking, and creative problem solving. Effective communicator with a multi-discipline physician group. Dedicated to continuous professional development, particularly in advanced endoscopy equipment. Experienced Clinical Specialist familiar with keeping credentials up to date, demonstrating devices, and responding to clinical support needs at any time of day or night.
Overview
18
18
years of professional experience
Work History
Clinical Specialist
Fujifilm Healthcare Americas Corporation
Lexington, MA
06.2023 - Current
- Duties and Responsibilities: Assist in driving sales revenue inside the regional territory, as directed.
Assist in driving sales revenue outside of the primary regional territory or zone, as required by the company and approved by the RSM.
Support the clinical demonstration process.
• Lead the pre-demonstration (pre-demo) process required to ensure that a successful clinical demonstration process occurs. - Serve as a primary resource for the training of customers on the proper use of equipment in the clinical setting.
Serve as a primary resource for educational materials in the field.
Partner with the Product & Marketing Team in the ongoing development of required educational resources for the customer, sales team, Field Service Team, and internal support personnel.
Support the training of new field sales and support personnel when requested.
Perform as the field-based experts on proper reprocessing techniques for use by its customers.
Support of VIP customer.
Provide weekly and/or monthly reports to management.
Provide and maintain customer data for integration into a future database application.
Attend local, regional, and national trade shows as requested.
Adhere to all safety policies and procedures.
Comply with all applicable U.S. laws. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standard
Endoscopy Technician
Kaiser Permanente
Sacramento, CA
01.2007 - 06.2023
- Set up and break down procedure rooms, as well as clean and maintain recovery rooms.
- Ensure proper operating and safety procedures and policies are followed in the process of cleaning, including high-level disinfecting and sterilizing of endoscopes and accessory equipment.
- Assist in transporting scopes for repair and any necessary maintenance of scopes.
- Assist with setting up all advanced endoscopy procedures and equipment for EUS, FNA, ERCP, SBE, DBE, ESD, and EMR.
- GI emergency call team, assisting in all emergency GI procedures during a 12-hour shift.
- Conducted multiple training sessions within the department on proper customer service etiquette, also to include proper phone etiquette.
Advanced Endoscopy Procedure Coordinator
Kaiser Permanente
Sacramento, CA
01.2015 - 01.2017
- Working with all Northern California Kaiser Gastroenterologist, Pancreatic Surgeons, and Oncologists
- Ensured and maintained a database of patients who were in needed of advanced procedures, in the order of greatest need
- Additionally, ensuring all advanced procedures were handled with the upmost accuracy and in a timely matter
- Provided monthly reports to management of patient's need, to include their location, type of procedure(s) to be performed, listing of all required equipment needed to perform the specific procedure(s), and the total amount of time in which each procedure(s) would take by the physician to be completed
Emergency Room Technician
Kaiser Permanente
Roseville, CA
01.2010 - 01.2011
- Under the direct supervision of a physician, assist in examination and treatment of patients
- Preformed EKG's, wound care and cleaning, orthopedic castings, and assisted in emergency situations including resuscitation
Patient Care Technician
Kaiser Permanente
Vallejo, CA
01.2009 - 01.2010
- Under the direction of a nurse manager assisted hospital in-patients with daily living activities and preparing in-patients for surgeries
Medical Assistant
Kaiser Permanente
Santa Clara, CA
01.2007 - 01.2009
- Assist in examinations and treatment of patients under the direction of a physician.
- Performed routine laboratory tests, as well as EKGs.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
Education
Certificate - Flexible Endoscope Reprocessor (GI Scope) - C.F.E.R.
CBSPD, INC.
04.2018
Certificate -
Western Career College
Sacramento, California12.2006
Skills
- Intermediate MS Office Proficiency
- Outlook
- Salesforce Platform Experience
- SAP Concur
- Showpad
Timeline
Clinical Specialist
Fujifilm Healthcare Americas Corporation
06.2023 - Current
Advanced Endoscopy Procedure Coordinator
Kaiser Permanente
01.2015 - 01.2017
Emergency Room Technician
Kaiser Permanente
01.2010 - 01.2011
Patient Care Technician
Kaiser Permanente
01.2009 - 01.2010
Endoscopy Technician
Kaiser Permanente
01.2007 - 06.2023
Medical Assistant
Kaiser Permanente
01.2007 - 01.2009
Certificate - Flexible Endoscope Reprocessor (GI Scope) - C.F.E.R.
CBSPD, INC.
Certificate -
Western Career College
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