Carlos Garcia
Passaic,NJ
Summary
Hardworking professional with proven relationship-building and time management skills. Successful at handling tasks with accuracy and impeccable skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Maitre d'/Server
The Venetian Catering & Special Events
Garfield, USA
09.2015 - Current
- Provided exceptional service to high volume of daily customers.
- Delivered exceptional customer service to enhance guest experiences.
- Handled customer inquiries and resolved issues promptly and professionally.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Managed food and beverage orders efficiently during events.
- Assisted in training new servers on company standards and procedures.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Set up and broke down event spaces according to specifications.
Education
High school diploma -
PASSAIC HIGH SCHOOL
Passaic, NJSkills
- Catering
- Event setup coordination
- Serving Experience
- Training servers
- Task prioritization
- Guest engagement
- Workflow optimization
- Attention to detail
- Team collaboration
- Staff onboarding support
- Issue resolution
- Time management
- Communication skills
- Staff support
- Guest seating
- Training assistance
- Scheduling flexibility
- Cash handling
- Team member support
- Dining crew workflow optimization
- Problem solving
- Multitasking and organization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Maitre d'/Server
The Venetian Catering & Special Events
09.2015 - Current
High school diploma -
PASSAIC HIGH SCHOOL