Kandice Croom

Greeted customers and answered inquiries regarding menu items and specials.

• Utilized POS system to receive and process food and beverage orders.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Processed customer payments and balanced cash drawers.
• Selected food from storage and serving areas to place food in takeout bags, serving trays and dishes.
• Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.

• Helped book in inmates (pat down search, property sheets, dress out, fingerprints etc)
• Regularly conducted security and sanitation checks.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Attended to feeding, housing, and physical well-being of inmates.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
• Processed inmates by taking photographs and fingerprints.
• Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Responded promptly to emergency situations and provided medical aid.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Prepared reports to document incidents and violations.
• Documented inmate behavior and activities in logbooks.
• Enforced rules and regulations to maintain order among inmates.
• Conducted security checks of inmates and living areas.

• Unpacked and repacked items in different quantities and configurations for shipment.
• Surrounded items in cling film, padded blankets, and tape to protect from damage.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Assisted in receiving, stocking and distribution of merchandise.
• Maintained clean, orderly work environment free of hazards.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Assembled pallets and crates for secure transportation of materials.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with customers by phone, email, or in-person to provide information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Reconciled account files and produced monthly reports.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.