Carlos Gomez
South Plainfield,NJ
Summary
Detail-oriented and dedicated professional with a background in automotive technology seeking a transition to the IT field. Possessing a strong work ethic, excellent time management skills, and a proven ability to work effectively in a team environment. Enthusiastic about technology and eager to apply my transferable skills to a challenging IT role where I can contribute to the success of the organization.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Heavy Equipment Operator/Utility Worker
Caterpillar
09.2021 - 08.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Responsible for the logistical coordination and maintenance of all heavy machinery in the yard. Facilitated seamless communication across the company, leveraging phone, email, and text to ensure timely and accurate information flow.
Automotive Technician
Mercedes-Benz
01.2020 - 09.2021
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Tested vehicle components and systems to identify issues.
- Boosted overall shop productivity by effectively managing multiple tasks simultaneously, such as diagnosing issues, repairing vehicles, and ordering parts.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Diagnosed and resolved a wide range of electrical malfunctions in Mercedes-Benz vehicles, utilizing diagnostic tools and technical documentation to pinpoint root causes and implement effective solutions.
Automotive Technician
Mercedes-Benz
09.2017 - 01.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Performed emissions tests according to standard procedures.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired and replaced worn and damaged components.
Automotive Technician
Nissan
11.2014 - 09.2017
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Worked closely with service advisors to provide accurate repair estimates, thoroughly explaining necessary work to customers.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
- Analyzed vehicle data using advanced diagnostic equipment.
Education
High School Diploma -
Plainfield High School
Plainfield, NJGraduate Certificate - Automotive Technology
Lincoln Technical Institute
Union, NJ04-2016
Skills
- Fluent in English & Spanish
- Critical Thinking Skills
- Detail-Oriented Approach
- Effective Team Collaboration
- Flexibility in Change
- Client Relations
- Strong Work Ethic
- Network Diagnostics
Timeline
Heavy Equipment Operator/Utility Worker
Caterpillar
09.2021 - 08.2024
Automotive Technician
Mercedes-Benz
01.2020 - 09.2021
Automotive Technician
Mercedes-Benz
09.2017 - 01.2020
Automotive Technician
Nissan
11.2014 - 09.2017
High School Diploma -
Plainfield High School
Graduate Certificate - Automotive Technology
Lincoln Technical Institute
Certification
- Google Foundations of Cybersecurity
- In Progress- Google Cybersecurity Professional Certificate, Comptia+- Security+, Network+, Cloud+
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