Carlos Gomez Tejada
Bronx,NY
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
9
9
years of professional experience
Work History
OTR
Magic Logistics, NATIONWIDE, CDL DRIVER
05.2022 - 07.2023
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated with company dispatchers to alert of any issues or delays.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Operated with safety and skill to avoid accidents and delays.
- Made sure that deliveries were on time for scheduled appointments.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Sales Associate
Tropical Cheese Inc
01.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Relationship Manager & Lending Specialist
Bank Of America
03.2019 - 12.2021
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Group Fitness Instructor
Lucille Roberts Health Clubs
01.2014 - 12.2018
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
Education
Some College (No Degree) - Business Administration And Management
PUCMM
Skills
- Computer Programs, Languages, & Skills:
- Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Various CRMs
- Customer service, Team Lead, Leadership, sales, client relationship building, fast learner, customer focused sales, business to consumer sales, business to business sales, value based selling, conflict resolution, long term customer relationship
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
OTR
Magic Logistics, NATIONWIDE, CDL DRIVER
05.2022 - 07.2023
Sales Associate
Tropical Cheese Inc
01.2022 - 05.2022
Relationship Manager & Lending Specialist
Bank Of America
03.2019 - 12.2021
Group Fitness Instructor
Lucille Roberts Health Clubs
01.2014 - 12.2018
Some College (No Degree) - Business Administration And Management
PUCMM
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