Carlos Gonzalez
Mesa,AZ
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber
Phoenix, AZ
02.2022 - Current
- Ensured that customers were well-informed about the ride share service by greeting and assisting them.
- Accomplished a 4.99% star rating out of 5.0%, becoming a Diamond Driver.
- Followed company guidelines and policies when interacting with customers.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Sales Closer
Vidanta, Mayan Palace
Mexico, Mexico
03.2020 - 02.2022
- Identified customer needs and provided tailored solutions to close the deals.
- Developed relationships with customers to ensure satisfaction and repeat business.
- Utilized strong negotiation skills to reach the sales goal.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Sales Coach
Contact Point 360
Bogota, Colombia
01.2018 - 01.2020
- Created and implemented effective strategies to enhance sales team productivity.
- Guided and coached sales representatives to enhance competency and productivity.
- Provided guidance and assistance to sales reps in responding effectively to customer needs.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.
Education
Associate of Science - Administracion De Empresas Turisticas
Universidad Nueva Esparta
VenezuelaSkills
- Motivation
- Active listening
- Collaboration
- Adaptability
- Customer Service
- Communication and Interpersonal Skills
- Problem Resolution
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Uber Driver
Uber
02.2022 - Current
Sales Closer
Vidanta, Mayan Palace
03.2020 - 02.2022
Sales Coach
Contact Point 360
01.2018 - 01.2020
Associate of Science - Administracion De Empresas Turisticas
Universidad Nueva Esparta
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