Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Graziano

Chicago,IL

Summary

. Energetic sales/operations assistant driving sales processes from order solicitation through fulfillment and delivery. Rallies team members through strong communication skills, imparting sense of urgency to sales and customer service initiatives. Organized professional with 3 years of experience spearheading team coordination and achievement. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Along with responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Along with detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Sales/Operations Assistant

Alo Yoga
11.2023 - Current
  • Mentored staff members in various aspects of retail operations, promoting professional development among team members.
  • Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
  • Boosted customer interest by organizing and executing retail promotions in line with company objectives.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Student Volunteer

PAWS Chicago
01.2023 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Assisted in the delivery of quality healthcare services by participating in various department rotations, gaining hands-on experience in different areas of medicine.
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Monitored health of animals, reporting any issues to shelter staff for resolution.
  • Enhanced shelter operations by providing feedback on care procedures.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Reset procedure rooms between appointments and disinfected equipment.

Sales/Operations Assistant

Under Armour
06.2022 - 03.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

University of Illinois Chicago
Chicago, IL
08.2022 - 05.2022

DePaul University
Chicago, IL
02.2023 - 05.2023

Associate of Science - Biology And Physics

Harold Washington
Chicago, IL
12.2025

Skills

  • Customer Relationship Building
  • Sales Training
  • Retail energy sales
  • Retail Store Layouts
  • Retail Store Operations
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving skills
  • Kennel care
  • Compassionate communication
  • Cat Socialization
  • Animal Care
  • Animal Nutrition
  • Cleaning Kennels
  • Veterinary Support
  • Medical Assistance
  • Animal Training
  • Problem-Solving
  • Dependable and Responsible
  • Equipment Disinfection
  • Feeding and Watering
  • Injury and Illness Treatment

Timeline

Sales/Operations Assistant

Alo Yoga
11.2023 - Current

DePaul University
02.2023 - 05.2023

Student Volunteer

PAWS Chicago
01.2023 - Current

University of Illinois Chicago
08.2022 - 05.2022

Sales/Operations Assistant

Under Armour
06.2022 - 03.2024

Associate of Science - Biology And Physics

Harold Washington
Carlos Graziano