Computer Science
Carlos Guerrero
Summary
Police Officer with over 5 years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of promotion and recognition for going beyond call of duty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
Certifications
1
1
Language
Work History
Police Officer
City Of Mesa Police Department
07.2019 - Current
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
Detention Officer
Maricopa County Sheriffs Office
01.2018 - 06.2019
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Sales Associate
T-moblie
06.2017 - 01.2018
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Levis Strauss & Co
01.2014 - 02.2017
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Education
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - Mesa Community College
Mesa, AZ 05.2001 -
High School Diploma -
Timescale Canyon High School
Lake Elsinore, CA 05.2001 -
Skills
Emergency planning
Community Engagement
Cultural Awarness
Assigning Work
Community Relations
Planning and coordination
Risk Mitigation
Staff Management
Integrity and Honesty
Cross-Functional Communication
Data-driven approaches
Integrity and Honesty
Certification
CFR - Certified First Responder
Interests
Fitness and Wellness
Timeline
Police Officer
City Of Mesa Police Department
07.2019 - Current
CFR - Certified First Responder
07-2019
Detention Officer
Maricopa County Sheriffs Office
01.2018 - 06.2019
Sales Associate
T-moblie
06.2017 - 01.2018
Sales Associate
Levis Strauss & Co
01.2014 - 02.2017
Associate of Applied Science - Criminal Justice
Maricopa Community Colleges - Mesa Community College
05.2001 -
High School Diploma -
Timescale Canyon High School
05.2001 -