Carlos Guzman
Bloomfield
Summary
Experienced Night Operations Supervisor with a history of overseeing successful night shifts in fast-paced environments. Known for maintaining efficient operations, improving safety protocols and managing teams to ensure smooth workflow. Strengths include problem-solving, communication skills and the ability to make sound decisions even under pressure. Previous roles have resulted in improved team productivity, enhanced operational efficiency and ensured adherence to company policies during night shifts.
Overview
22
22
years of professional experience
2000
2000
years of post-secondary education
Work History
Night Operations Supervisor
Cali Carting
Kearny
07.2012 - Current
- Supervised night operations to ensure efficient waste management processes.
- Coordinated team schedules to optimize workforce during peak hours.
- Monitored equipment usage and conducted routine maintenance checks.
- Trained new employees on safety standards and operational procedures.
- Communicated with drivers to streamline collection routes and schedules.
- Ensured compliance with local regulations and company policies during shifts.
- Resolved operational issues promptly to maintain workflow efficiency.
- Ensured compliance with safety regulations and company policies.
- Reviewed customer complaints regarding service or product issues.
- Analyzed operational data to identify trends in order processing times.
- Resolved conflicts between employees using effective communication skills.
- Responded promptly to emergency situations while ensuring employee safety at all times.
- Monitored incoming requests from customers via phone, email, or live chat services.
- Collaborated with other supervisors to develop efficient solutions for complex problems.
- Monitored staff performance, identified areas of improvement, and provided feedback to ensure efficiency.
- Assigned tasks to staff members based on individual strengths and abilities.
- Provided guidance and support to staff members when needed during peak hours.
- Investigated root causes of any errors that occurred during the night shift.
- Developed strategies to improve operational processes and reduce costs.
- Conducted regular training sessions for staff members on new procedures and techniques.
- Created reports detailing the progress of each project from start to finish.
- Implemented changes as needed to ensure optimal workflow throughout the night shift.
- Complied with company policies, objectives and communication goals.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Observed and monitored utilization of equipment.
Route Manager
Waste Management
Newark
06.2003 - 07.2012
- Managed daily routing operations for waste collection vehicles.
- Coordinated schedules and assignments for drivers across multiple routes.
- Oversaw compliance with safety regulations and environmental standards.
Education
Henry Snyder High School
Jersey City, NJSkills
- Team leadership
- Safety compliance
- Operational analysis
- Equipment maintenance
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Night Operations Supervisor
Cali Carting
07.2012 - Current
Route Manager
Waste Management
06.2003 - 07.2012
Henry Snyder High School