CARLOS MORENO
Pittsburgh
Summary
Multilingual professional with a diverse background in operations management, client services, and cross-cultural communication. Skilled at building strong relationships, coordinating complex projects, and adapting quickly to new environments. Proven track record in leadership, problem-solving, and delivering results in fast-paced settings across various industries. Adept at leveraging language fluency and analytical skills to support organizational goals and enhance team performance.
Overview
13
13
years of professional experience
Work History
Private Interpreter (Spanish and Portuguese)
Own Business
06.2021 - Current
- Provide international interpretation and translation services through an immigrant-owned business, with specialized support for refugees.
- Translate and prepare legal and business documents with accuracy and cultural sensitivity.
- Deliver on-site and remote interpretation for legal, medical, educational, and corporate clients.
- Facilitate clear, effective communication between speakers of different languages.
Case Manager
Holy Family Institute
Pittsburgh
07.2024 - 04.2025
- Provide direct support and services to unaccompanied minors in an immigration facility.
- Conduct case assessments to determine minors' physical, emotional, and legal needs.
- Develop and implement individualized case plans to address minors' unique situations.
- Coordinate with legal, medical, educational, and mental health professionals to meet minors' needs.
- Ensure minors' well-being and safety while in custody, advocating for their rights and resources.
- Assist with legal representation, ensuring minors understand their rights and the immigration process.
- Monitor minors' emotional and psychological needs, facilitating access to counseling or support services.
- Collaborate with law enforcement, immigration authorities, and government agencies to ensure compliance with immigration laws and policies.
Shift Supervisor
Holy Family Institute
10.2023 - 07.2024
- Company Overview: Immigrant youth shelter
- Team Leadership: Direct and support a team of staff members to ensure efficient operations and quality care for children
- Child Welfare Oversight: Monitor the safety, well-being, and behavior of children under care, implementing behavioral management strategies when needed
- Compliance and Documentation: Maintain records, adhere to regulations, and prepare reports to ensure facility compliance
- Communication and Collaboration: Communicate with parents, guardians, and external agencies to advocate for children's needs and coordinate services
- Crisis Management: Respond to emergencies and provide emotional support to children during challenging situations
- Immigrant youth shelter
Soccer Director
Connection Soccer Academy
11.2017 - 02.2024
- Create network with coaches/sponsors in the US to find academic athletes from Brazil
- Responsible for all visa applications for the athletes
- Work with coaches and parents to find the best college and scholarships for the athletes
- Prepare students for all English proficiency exams
- Maintain a safe environment for all students and parents
- Prepare soccer practices and set up try outs for college coaches in the US
- Being able to help over 150 athletes to come to the US with an athletic scholarship
Business Interpreter (Remote)
3CM Solutions
03.2019 - 02.2022
- Provided simultaneous and consecutive interpretation services for business meetings, negotiations, conferences, and presentations
- Translated complex technical and industry-specific terminology accurately between English and Portuguese and Spanish
- Facilitated cross-cultural understanding and maintained neutrality while conveying speakers' messages
- Conducted thorough research and preparation to ensure effective communication during business interactions
Cosmetics Salesman
Nova Vida Cosmeticos
01.2013 - 06.2014
- Sell the product to retailers
- Keep good communication with all clients and distributors
- Handle payment transactions for the products
- Promote product
- Negotiate with customers
Education
BACHELORS - BUSINESS ADMINISTRATION
BELLEVUE UNIVERSITY
Bellevue, Nebraska06-2019
ASSOCIATES - GENERAL STUDIES WITH AN EMPHASIS IN BUSINESS
CLOUD COUNTY COLLEGE
Concordia, Kansas05.2017
Skills
- Fluent in English
- Fluent in Spanish
- Fluent in Portuguese
- Computer proficiency
- Analytical Skills
- Time management
- Adaptability
- Critical thinking
- Problem solving
- Communication skills
- Teamwork
- Collaboration
- Planning
- Coordination
- Case management
Timeline
Case Manager
Holy Family Institute
07.2024 - 04.2025
Shift Supervisor
Holy Family Institute
10.2023 - 07.2024
Private Interpreter (Spanish and Portuguese)
Own Business
06.2021 - Current
Business Interpreter (Remote)
3CM Solutions
03.2019 - 02.2022
Soccer Director
Connection Soccer Academy
11.2017 - 02.2024
Cosmetics Salesman
Nova Vida Cosmeticos
01.2013 - 06.2014
BACHELORS - BUSINESS ADMINISTRATION
BELLEVUE UNIVERSITY
ASSOCIATES - GENERAL STUDIES WITH AN EMPHASIS IN BUSINESS
CLOUD COUNTY COLLEGE