Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Hernandez

Elmhurst,NY

Summary

In a brief summary, it is in my routine to be very diverse in any area and aspect of a job as well as maintaining and keeping high standards in contribution to safety , policies & satisfaction to the business i am employed by. Adding on the list of trying different ways to create a living and gaining knowledge along the way.

Overview

5
5
years of professional experience

Work History

Route Manager

Landaus Cleaners
03.2022 - Current
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.
  • Conducted driver ride-alongs and observations to evaluate and improve driver performance.
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Planned, distributed, monitored and followed up
  • on daily route assignments to service customers per company standards and agreements.

Plumbing Apprentice

Double Solutions
04.2023 - 03.2024
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
  • Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
  • Organized and moved materials from truck to job site to support project requirements.
  • Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
  • Prevented potential leaks by meticulously testing newly installed lines before finalizing the installation process.
  • Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
  • Cut and drilled holes in walls to permit passage of pipes.
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.

Delivery Rider

1520 Go
10.2021 - 01.2022
  • Collaborated with team members to coordinate delivery schedules and meet daily targets efficiently.
  • Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
  • Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Drive-Thru Cashier

McDonald's
11.2019 - 10.2021
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
  • Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.

Education

GED -

LaGuardia Community College
Long Island City, NY
05.2022

Skills

  • Effective communication
  • Safety compliance
  • Strategy development
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Daily operations management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Plumbing Apprentice

Double Solutions
04.2023 - 03.2024

Route Manager

Landaus Cleaners
03.2022 - Current

Delivery Rider

1520 Go
10.2021 - 01.2022

Drive-Thru Cashier

McDonald's
11.2019 - 10.2021

GED -

LaGuardia Community College

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Carlos Hernandez