Carlos Hernandez
San Antonio,TX
Summary
Maintenance/Janitorial Supervisor with 12 years of experience in problem-solving, customer service, and time management. Proven track record in maintaining safety standards and enhancing operational efficiency while effectively communicating in English and Spanish. Committed to fostering a collaborative work environment that promotes cleanliness and functionality. Reliable Light Truck Driver adept at managing routes, ensuring safe delivery of goods, and improving delivery processes for heightened client satisfaction.
Overview
11
11
years of professional experience
Work History
DELIVERY DRIVER
Norton Lewis Printing
San Antonio, US
01.2024 - 06.2024
- Ensured the accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected the delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
- Adhered to all applicable traffic laws while driving a delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
PRODUCTION RUNNER
Upstage Productions
San Antonio, US
08.2022 - 08.2023
- Coordinated transportation needs for cast, crew, equipment and supplies
- Ensure timely delivery of toiletry items to cast and crew at location
- Maintained regular communication with the Production Coordinator to ensure timely updates and changes to the artist's schedule
SR. CUSTOMER SERVICE
Enterprise
San Antonio, US
11.2021 - 07.2022
- Enhanced customer satisfaction through comprehensive knowledge of rental terms, conditions, vehicle features, and available services
- Received and assisted customers in a welcoming and timely manner
- Provided enhanced customer support through the provision of directions, maps, and local area information
MAINTENANCE TECHNICIAN
Strive Properties
San Antonio, US
02.2020 - 04.2021
- Maintained a high standard of cleanliness daily
- Executed the cleaning out of unoccupied residences including trash disposal, floor scrubbing, and wall repainting
- Performed maintenance duties including changing light bulbs, painting walls, trimming trees and hedges, and handling minor repairs as needed
- Managed timely completion of both leasing and corporate office requests
OPERATIONS MANAGER
Jan-Pro
San Antonio, US
08.2013 - 10.2020
- Conducted monthly inspections to ensure franchise employees adhere to corporate standards
- Resolved urgent issues within 24 hours of notification
- Interacted with customers and franchise owners daily to address any concerns regarding service quality
- Highlighted essential maintenance tasks such as window cleaning, floor waxing, and deep cleaning for the upkeep of facilities
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns
- Executed comprehensive property maintenance, including cleaning vacant units, repainting walls, and addressing safety concerns through regular inspections
Education
High School Diploma -
Ronald Regan High School
San Antonio06-2009
Skills
- Customer Service
- Communication
- Spanish
- Driving
- Time Management
- Problem-solving
- Maintenance
- Cleaning
- Inspection
- Delivery
Languages
- English, Native
- Spanish, Native
Timeline
DELIVERY DRIVER
Norton Lewis Printing
01.2024 - 06.2024
PRODUCTION RUNNER
Upstage Productions
08.2022 - 08.2023
SR. CUSTOMER SERVICE
Enterprise
11.2021 - 07.2022
MAINTENANCE TECHNICIAN
Strive Properties
02.2020 - 04.2021
OPERATIONS MANAGER
Jan-Pro
08.2013 - 10.2020
High School Diploma -
Ronald Regan High School
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