Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
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Carlos Hernandez Jr.

Somerset,NJ

Summary

Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion. I am skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

Overview

8
8
years of professional experience

Work History

Shipping Department Supervisor

Felix Storch Inc.
04.2021 - Current
  • Streamline shipping processes: Efficiently generate and prepare all necessary shipping materials for order fulfillment. Assess and validate orders based on quantity and availability within the warehouse to ensure accurate and timely delivery.
  • Supervise team of helpers, laborers and material movers to efficiently complete tasks.
  • Successfully led the development of the company's parts department website, successfully launched in 2023. Standard Operating Procedures: Created and implemented standard operating procedures (SOPs) for team activities. Records Maintenance: Established and maintained detailed records of project activities and procedures.
  • Manage International shipping efficiently, ensuring compliance with BOL with freight carriers, Dispatching technicians, FedEx, FedEx Express and UPS.
  • Increased overall department productivity through effective personnel management and task delegation.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Develop comprehensive training for new hires, ensuring a thorough understanding of company policies and safety procedures.

Invoice delivery

Napa Auto
08.2020 - 04.2021
  • Processed invoices and payments in line with company policies and procedures, maintaining excellent customer satisfaction upon arrival of delivery
  • Maintained accurate records of pickups and deliveries and obtained required documentation and receipts.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines transporting products to customers.
  • Fostered positive working relationships with all customers.
  • Provided exceptional customer service at each point of contact during the delivery process, addressing concerns and answering questions as needed.
  • Reconciled processed invoices against purchase orders, identifying discrepancies and resolving issues promptly.

Door to Door Salesman

Vector
11.2016 - 01.2017
  • Door to Door advertisement and sales
  • Create and coordinate presentations for product promotion to present to a wide range of potential customers.
  • Applying time management, organization and preparation skills.
  • Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
  • Collaborated with team members to share best practices, market insights, and product updates for collective success in reaching sales goals.

Education

Rutgers Future Scholars Program

Bachelor's Degree in Business Administration -

Delaware Valley University
Doylestown, PA
05.2020

High school diploma -

New Brunswick High School
01.2016

Skills

  • Ability to work independently and contribute to team success
  • Skillfully prioritize tasks
  • Digital Literacy, Data entry, time management, and organizational skills
  • Manage and handle multiple tasks simultaneously, maintaining high productivity and quality
  • Excellent Customer Service Skills
  • MS Office, Excel, Web development,
  • Project Management and Logistics Management
  • Critical Thinking
  • Work Planning and Prioritization
  • Interpersonal Communication
  • Professionalism
  • Excellent written and verbal communication skills

Awards

  • Awarded with a medal for completing over 100 hours of community service.
  • Three times Middle Atlantic Conference Collegiate Football Champion Division 3.
  • Awarded by my coaches and teammates as Delaware Valley Daily Hardworking achievement award winner in 2018.

References

Available upon request.

Timeline

Shipping Department Supervisor

Felix Storch Inc.
04.2021 - Current

Invoice delivery

Napa Auto
08.2020 - 04.2021

Door to Door Salesman

Vector
11.2016 - 01.2017

Rutgers Future Scholars Program

Bachelor's Degree in Business Administration -

Delaware Valley University

High school diploma -

New Brunswick High School
Carlos Hernandez Jr.