Carlos Hinojosa
Hawthorne,United States
Summary
A highly motivated and resilient individual with a positive attitude and a multicultural background. Possess strong leadership skills developed through my experience as an Air Force Cadet Officer and a proven track record of successful project management. Seeking an opportunity to apply my skills and experience in a dynamic maintenance coordination role, where I can bring a commitment to efficiency and excellence, ensuring smooth operations and tenant/ owner satisfaction.
Overview
5
5
years of professional experience
Work History
Maintenance Coordinator
Scott Properties Group
05.2024 - Current
- Oversaw maintenance for three supervisor portfolios covering over 100 apartment buildings (average 14 units, many exceeding 30), managing daily tasks, work orders, unit make-readies, and coordinating with property managers for timely occupancy readiness.
- Directed schedules for two in-house maintenance technicians while personally handling work orders, repairs, and move-out inspections (~5 hours/day) to meet company standards and ensure resident satisfaction.
- Communicated professionally with tenants, resident managers, property managers, and staff via phone, email, text, and work order systems; prioritized issues, requested documentation (images/videos), tracked progress, and resolved chronic problems.
- Performed over 50 unit turns (full paints, minor repairs, and six remodels); conducted pre/post-move-out, SCEP, Section 8, LAHD, balcony, insurance, monthly all-unit, and building inspections to ensure safety, regulatory compliance, and risk management.
- Managed over 30 vendors and contractors; coordinated with gas company, LADWP, and LADBS for permits (e.g., repipes); maintained costs within budgets and contributed to expense planning.
- Solely managed after-hours emergency line for over 300 commercial/residential properties (1.75 years), responding to plumbing, electrical, safety, weather, fire, and flood issues with professionalism in high-pressure situations.
- Proficient in AppFolio documentation (notes/images); posted notices to enter and 3-day notices; organized office keys and conducted all-unit inspections.
- Bilingual in English and Spanish, enhancing tenant interactions and customer service; fostered collaborative relationships with residents, managers, owners (providing updates), and staff.
- Excelled in pattern recognition from work order history/complaints; thrived under minimal supervision with strong organizational, multi-tasking, and time-management skills.
- Proficient with office equipment and digital tools for emails, texts, photos, and videos.
Office Assistant
CND HandyMan Services
01.2023 - 04.2024
- Managed invoicing processes, and provided accurate estimates while adeptly utilizing AppFolio software, in support of maintenance coordination at Scott Properties Group for CND Handyman Services. Actively engaged in hands-on maintenance tasks alongside my father, demonstrating a strong work ethic and practical skills in property upkeep.
Solar Sales Representative
Soletrian
01.2024 - 05.2025
- Successfully increased sales through effective interpersonal and persuasion skills over the phone.
Director of Operations Cadet Officer
United States Air Force Academy- Squadron 10
01.2021 - 04.2022
- Oversaw day-to-day production activities in accordance with business objectives and ensured that 113 cadets were on track for academic excellence.
Standardization and Evaluation Cadet Officer
United States Air Force Academy- Squadron 21
01.2021 - 06.2021
- Defined and developed policies and procedures for cadet customs and courtesies while upholding maximum standards and practicing attention to detail.
Delivery Driver
Jaderoom
08.2023 - 01.2024
- Ensured timely and efficient delivery of goods while maintaining a professional demeanor.
Force Support Cadet Officer
United States Air Force Academy- Squadron 10
01.2022 - 04.2022
- Directed collection, organization, and application of funds to enhance squadron logistics and operational success.
Education
Major - Business Management, Minor: Spanish
United States Air Force Academy
USAF Academy, CO04.2022
Highschool -
California Academy of Mathematics and Science
Carson, CA06.2017
Major - Business Administration
Arizona State University Online
AZ01.2026
No Degree - undefined
Marion Military Institute
Marion, Alabama05.2018
Skills
- Leadership
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Cultural Awareness
- Decision-making
- Organization and Time Management
- Microsoft: Word, Excel, Powerpoint
- Bilingual- Spanish
Timeline
Maintenance Coordinator
Scott Properties Group
05.2024 - Current
Solar Sales Representative
Soletrian
01.2024 - 05.2025
Delivery Driver
Jaderoom
08.2023 - 01.2024
Office Assistant
CND HandyMan Services
01.2023 - 04.2024
Force Support Cadet Officer
United States Air Force Academy- Squadron 10
01.2022 - 04.2022
Director of Operations Cadet Officer
United States Air Force Academy- Squadron 10
01.2021 - 04.2022
Standardization and Evaluation Cadet Officer
United States Air Force Academy- Squadron 21
01.2021 - 06.2021
Major - Business Management, Minor: Spanish
United States Air Force Academy
No Degree - undefined
Marion Military Institute
Highschool -
California Academy of Mathematics and Science
Major - Business Administration
Arizona State University Online