Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Carlos Hopkins Jr.

Information Technology Specialist
Newport News,VA

Summary

Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Overview

12
12
years of professional experience
13
13
years of post-secondary education
2
2
Certifications

Work History

Information Technology Specialist, U Signal support systems specialist

United States Army Reserve
Newport News, VA
03.2017 - Current
  • Serves as the S6 for the Headquarters and Headquarters Battalion, 5-159th GSAB comprised of over 1,000 personnel
  • Responsible for the morale, welfare, training, and professional development of a Battalion S6 section comprised of four NCO and twenty-three Soldiers
  • Advisor to the BN Commander for all signal related matters
  • Supervises the tactical communications and automated Help Desk support to the Battalion Command team, Staff sections and nine subordinate units
  • Accountable for the security, care and maintenance of sub-hand receipted and tactical communications equipment, computers and radios valued in excess of $1,000,000
  • Supervise, plan and executes the installation, operation, and maintenance of all signal support systems to include local area and wide area networks and routers
  • Performs senior operator duties and battalion level maintenance tasks.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Facilitated best user experience through continuous support and communication of system changes.

Maintenance Trades Helper

General Dynamics IT
Portsmouth, VA
01.2019 - 11.2020


  • Trained as an Information Technology Security Analyst
  • Analyzed NAVY host baseline configurations for Windows 10 and Windows Server 2012/2016
  • Ensure software is patched and able to protect from threats
  • Deploy vulnerability scanner to assess threats
  • Assess threats for NIPR and SIPR baseline configurations
  • Install and upgrade McAfee antivirus software
  • Upgrade Systems to enable security software of NAVY baseline configuration.
  • Followed instructions from construction project managers and supervisors.
  • Tested construction equipment to verify working condition.

Assembler (Electronics)

General Dynamics IT
Chesapeake, VA
05.2018 - 01.2019
  • Upgraded, cleaned, packed, and assisted with shipping over 5,000 STE phones for the Navy, Marine, and Army
  • Conducted quality assurance inspections on finished components and identified issues.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Demilitarized over 7,000 STE phones as part of a life cycle replacement
  • Upgraded, cleaned, packed, and assisted with the shipping of over 1,000 Omni Secure Terminal devices
  • Demilitarized over 2,000 OMNI Secure terminal devices
  • Inspected individual components throughout the upgrade process
  • Conducted quality assurance test of each device.

Baquet Setup

The Westin Hotel
Virginia Beach, VA
07.2016 - 05.2018
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
  • Provided exceptional service to guests by immediately addressing needs and requests.

Cashier

7-eleven
Virginia Beach, VA
03.2012 - 03.2016
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Network Engineering And Security

Western Governors University
Salt Lake City, UT
07.2022 - Current

Associate of Science - Business Administration

Tidewater Community College
Virginia Beach, VA
08.2014 - 08.2022

High School Diploma -

Bayside High School
Virginia Beach, VA
09.2010 - 06.2014

No Degree - ARMY 25U ADVANCED INDIVUDUAL TRAINING

United States Army, Fort Gordon
Fort Gordon, GA
05.2001 -

No Degree - Army Basic Training

United States Army, Fort Benning
Fort Benning, GA
05.2017 - 05.2017

Skills

Trainer/Responsible/Motivatedundefined

Certification

Security +

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Timeline

CCNA

10-2022

Bachelor of Science - Network Engineering And Security

Western Governors University
07.2022 - Current

Security +

10-2020

Maintenance Trades Helper

General Dynamics IT
01.2019 - 11.2020

Assembler (Electronics)

General Dynamics IT
05.2018 - 01.2019

No Degree - Army Basic Training

United States Army, Fort Benning
05.2017 - 05.2017

Information Technology Specialist, U Signal support systems specialist

United States Army Reserve
03.2017 - Current

Baquet Setup

The Westin Hotel
07.2016 - 05.2018

Associate of Science - Business Administration

Tidewater Community College
08.2014 - 08.2022

Cashier

7-eleven
03.2012 - 03.2016

High School Diploma -

Bayside High School
09.2010 - 06.2014

No Degree - ARMY 25U ADVANCED INDIVUDUAL TRAINING

United States Army, Fort Gordon
05.2001 -
Carlos Hopkins Jr.Information Technology Specialist