CARLOS JOLLIFF
Los Angeles,CA
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity. Collaborative management style; reliable and adaptable. Encourages moral and camaraderie with focus on leadership and communication.
Overview
10
10
years of professional experience
Work History
Shift Manager
GPS Hospitality
08.2024 - 03.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Homemaker
Self-employed
05.2021 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proficient in time-management and maintain schedules.
Network Administrator
U.S Marine Corps
08.2015 - 08.2019
- Responsible for the design, installation, connection, and operation of communication networks and information systems used to transmit information and data throughout the entire Marine Air-Ground Task Force.
- Operate and perform preventative maintenance on both hardware and software systems including telephone, teletype, switching, radio, cryptography, and computer systems.
- Civilian equivalents include, but not limited to, Field radio operator, wireman, multi-channel equipment operator, satellite communications equipment operator, information systems specialist, data network systems specialist, and information assurance and information security technicians.
- Cyber Network Operator: installed, operated, integrated, and troubleshooted network systems in order to maintain optimum secure cyber communication systems.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
School of Fashion Program
Academy of Art University
San Francisco, Ca12.2021
Nursing
MiraCosta College
San Diego, Ca03.2020
Certificate of Completion
Marine Corps Communications Communication Electronics School
Twentynine Palms, Ca02.2016
Certificate of Graduation
Marine Corps Recruit Depot
Parris Island, SC11.2015
Diploma - undefined
Montgomery County High School
Kilmichael, MS06.2015
Skills
- Great attention to detail
- Ability to work closely with others; Team Player
- Outstanding leadership abilities
- Proficient in Microsoft Office programs, such as Excel, Powerpoint, Word, etc
- Solid communication skills
- Overall knowledge of communications and information systems
- Needs little to no direct supervision when completing tasks
- Employee training
- Customer service focus
- Decision-making
- Workplace safety
- Accurate money handling
Timeline
Shift Manager
GPS Hospitality
08.2024 - 03.2025
Homemaker
Self-employed
05.2021 - 05.2024
Network Administrator
U.S Marine Corps
08.2015 - 08.2019
Nursing
MiraCosta College
Certificate of Completion
Marine Corps Communications Communication Electronics School
Diploma - undefined
Montgomery County High School
School of Fashion Program
Academy of Art University
Certificate of Graduation
Marine Corps Recruit Depot
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