Carlos Kapunan
Jacksonville,FL
Summary
Dynamic and detail-oriented professional with experience at Scooters Coffee Shop, excelling in high-quality beverage preparation and customer engagement. Recognized for exceptional time management and cleanliness, I effectively trained new staff and enhanced service efficiency, ensuring a memorable experience for every customer. Proficient in POS systems and safe food handling practices. Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Scooters Coffee Shop
3080 New Berlin Rd, Jacksonville, FL 32226
08.2024 - Current
- Prepared and served high-quality coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated espresso machines and brewing equipment efficiently to meet demand.
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained new baristas on beverage preparation and customer engagement techniques.
Server
Nagasaki Japanese Restaurant
12553-1 Yellow Bluff Rd, Jacksonville, FL 32226
12.2023 - 09.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Memorized menu items and daily specials to deliver accurate recommendations.
- Collaborated with kitchen staff to synchronize orders and maintain efficient service flow.
- Managed cash register operations, processing payments accurately and efficiently.
Baker
Edible Arrangements
3651 St Johns Ave, Jacksonville, FL 32205
05.2022 - 11.2022
- Prepared a variety of baked goods, ensuring adherence to quality standards and recipes.
- Operated baking equipment efficiently, maintaining safety protocols and cleanliness in the work area.
- Assisted in inventory management by tracking ingredient levels and notifying supervisors of shortages.
- Collaborated with team members to streamline production processes and improve overall efficiency.
Education
Finance
Paxon School For Advanced Studies
3239 Norman E Thagard Blvd, Jacksonville, FL 3225410-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Cleanliness
- Safe food handling
- POS systems
- Food preparation
- Cash handling
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Timeline
Barista
Scooters Coffee Shop
08.2024 - Current
Server
Nagasaki Japanese Restaurant
12.2023 - 09.2024
Baker
Edible Arrangements
05.2022 - 11.2022
Finance
Paxon School For Advanced Studies