Carlos Lara

• Continuously improving operational effectiveness.
• Managed team schedules, streamlining work processes and workflows.
• Conducted performance evaluations, providing constructive feedback to enhance employee development.
• Planning, organizing, and directing the work of employees.
• Implemented process improvements, increasing departmental productivity and service quality.
• Leading, coaching, and evaluating team members.
• Collect, evaluate, and analyze operational data.
• Develop and implement quality control procedures with clear accountability measures.
• Prepare professional reports, letters, and memos for customers, city staff, and management.
• Meet with customers, contractors, and other stakeholders to resolve complex issues, including those referred by executive leadership and administrators.
• Experiencing supervising field operations and utility service teams, supervised teams that inspect large vault meters, replace large vault meters including compound meters.
• Evaluate meter test reports from contractors to determine work was completed correctly. Implemented quality control measures after work completed by contracted contractors.
• Provide excellent communication, and the ability to write clearly and professionally.
• The ability to manage competing priorities while maintaining accuracy and accountability.
• Constantly problem solving and identifying issues to determine the best solutions.
• Currently conducting project management to schedule large meter replacements that impact commercial customers and the public in a professional manner.
• Working as a Supervisor 2 managing our safety team in our special field operations service yard and level 3 safety meetings including safety audits.
• Supervising the Fire Hydrant desk and assisting to keep compliance with contractors that obtain permits for different projects, working with backflow inspectors to ensure proper usage of Fire hydrant meters.
• Assess larger meters up to 12 inch to obtain parts for new meter builds.

• Locates and reads meters
• Records meter readings
• Unblocks and digs out buried meters
• Reports meter defects and conditions of meters
• Checks on meter functions, meter consistency, and unusual meter conditions
• Provides customer service
• Checks water service for leaks
• Repairs meter leaks
• Removes meters
• Inspects water meter connections for leaks
• Installs meters on contractor taps and service lines
• Repairs or replaces faulty water meters, meter boxes, lids, stops, connections, and
  resetters
• Cleans registers and meter boxes
• Operates and maintains a water service truck
• Learn and interpret City ordinances
• Read and understand maps and blueprints
• Observe or monitor objects, people, and data to determine compliance with prescribed
  operating or safety standards
• Exercise independent judgment in unusual situations
• Work cooperatively with other City employees and the public, often under stressful
  conditions
• Review or check the work of others to ensure compliance
• Communicate orally with co-workers, customers, or the public in a face-to-face one-to
  one or group setting
• Observe or monitor objects to determine compliance with prescribed operating or safety
  standards

License assists in contract reading, mapping, lot lines, surveys, topography, parcel identification and understanding maps.