CARLOS L. CAZA

Operation Manager Kyle Burkardt

Area Manager Tino Marisa

Area Manager Cheri Herd

• Debriefed the team on daily plans and emphasized safety protocols.
• Set up gate before Aircraft arrives and have proper Ground Support Equipment at the gate and have baggage cart and the right stairs for the specific aircraft that will be downloaded.
• Oversaw safe downloading of aircraft by associates while monitoring surroundings for potential escalations.
• Upload aircraft and pause upload when there is a weight and balance discrepancies, reach out to NCC and my managers that I have paused the upload for a discrepancy or aircraft defect, call aircraft maintenance depending on aircraft, continue load once issue has been fixed and escalate to the NCC chat for transparency and tracking purposes
• After aircraft is loaded, close the aircraft doors and complete the Global Trailer Dock Release.
• Obtained load sheet from Load Planner to ensure accurate weight and balance. from Load Planner and go over weight and balance with captain, call out for any discrepancies if there are any with Load Planner.
• Executed safe departure of aircraft by following established protocols and checklists. and head out to the next aircraft and begin upload for the later flight of the day.

• Area Manager Alexandra Vance

Delivered onboarding training for Amazon Air associates on safety and operational standards.

• Coordinated training sessions to improve employee skills.
• Train new associates in Ramp Operation Course and Ground Support Equipment's
• Coached associates on ramp procedures, equipment use, and hazard awareness.
• Delivered safety stand downs for each department to promote safe work practices and conducted audits on associates.
• Recorded training data and tracked completion to ensure compliance and accountability.
• Partnered with operations leaders to schedule training and assign learning sessions.
• Prepared training materials, guides, and job aids for associate development.
• Managed multiple projects simultaneously while meeting deadlines.

• Logged into power equipment system and completed checklist review.
• Attended startup meeting to ensure alignment on objectives for the day. to align on daily goals and priorities.
• Attended company safety meetings to maintain knowledge of new and important information.
• Selected store products accurately to maintain stock consistency and quality. Accurately repaired damaged boxes to ensure quality standards.
• Scanned inventory with RF equipment to maintain accuracy in order picking.
• Delivered completed orders to designated shipping dock lanes, ensuring timely dispatch.
• Operated pallet jack to move merchandise through warehouse aisles.