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Associate Principal Engineer

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I am a level-headed professional who remains calm and effective in high-pressure situations. Especially as a mother, I see a problem, and I fix the problem. As a "natural-born" counselor, I uphold confidentiality with good active listening skills, a talent for approaching people, and engaging them in an open discussion where they feel comfortable enough to discuss their needs, especially as my working life encompassed direct customer service, where I showcased my personable, adaptable skill set. From 1994, I sold pool tables at IMV Enterprises-Orange, worked as a waitress and sandwich maker in more than five restaurants and bakeries, until I was 18, when I became a traveling saleswoman, served drinks in bars in the evening, and taught children to swim on the same day. I even walked the streets of Melbourne and Sydney with dozens of miscellaneous products from equally miscellaneous companies. My extensive, proactive work history is difficult to place on two pages, as I am an enigma who is equally enthusiastic and loquacious. Senior management roles: I greet customers and answer phones with a pen in hand to write appointments, names, phone numbers, and all relevant information from the face-to-face interactions or phone calls, so mistakes do not happen. There is always some form of checks and balances that I do before I proceed as I have learned through my life experiences to never make mistakes in the first place, I triple count monies, my books have always tallied. I never steal, I am so brutally honest sometimes I offend people, never with malice, always with integrity and best interests for all parties concerned. Though it looks to the world I have not worked for 20 years, the truth is I have never stopped working a single day of my life. I have run personal hobby businesses that means I answer my own phone, take my own bookings, ensure I can best meet the needs of the customer, I always go above and beyond to meet expectations, so much so, I generally provide add on products or look for earlier appointments. Every patron I’ve ever assisted walks away smiling. I am always smiling which is infectious. I have so much to give and when I was under employment, years ago, my reputation was so excellent I was called up from different establishments to fill positions in short supply of reliable staff. Meaning, I would suddenly go to Bowral from Wollongong to teach a swim class. The pub down the road from the pub I worked at called me, not the other way around. Those times may have changed, but I have not. If anything, I have only become a more impactful person than my early years. I assist the broken, downtrodden, and forgotten souls in my community, provided a confidential ear, solace and a safe space to feel better. I cannot provide proof of my natural customer service abilities; I guess you must take a chance on me first. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Determined and adaptable individual with extensive experience in managing a diverse range of day-today business operations to achieve strategic objectives. Proven track record of overseeing large groups, closing sales, and providing high-level customer service to maximize client satisfaction, and elevate business growth. Adept at grasping complex concepts quickly, delivering exceptional service, and fostering collaborative environments. Skilled at learning new concepts, techniques, and technologies quickly, collaborating in team-oriented environments, and possessing excellent communication, leadership, and problem-solving skills, along with the ability to excel at multiple levels of the organization.

 A passionate, resilient and determined individual who is constantly in pursuit of excellence. Equippedwith a vast plethora of skills gained through unique, valuable experiences. 

People-oriented, safety minded professional with over 25 years of aviation specific, customer service experience, to include discreet and exclusive clientele. A strong and demonstrated history of motivating and inspiring cohesive team collaboration while also delivering high-end results. Ensuring a safe, clean, and confidential environment within the everchanging aviation industry. Exceeding the customers expectations, and meeting time-sensitive objectives.

Jamesley Decimus

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Administrative Assistant

Aviation Intern

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Bachelor of Science - Aeronautics - Commercial/Corporate

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Aviation Intern

Administrative Assistant

Bachelor of Science - Aeronautics - Commercial/Corporate

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