LAURIE WALLACE

Softwave Tissue Regenerative Therapy Technician and Advanced Laser Technology

Technician. Caring for patients as a chiropractor assistant.

Responsible for ensuring catering and supply

orders, as well as the comfort and safety of passengers for a Deluxe Public Charter serving North, South, and Central America.

• Coordinated office activities and maintained patient schedules to optimize workflow and enhance service delivery.
• Managed inventory of medical supplies, ensuring timely restocking and reducing operational disruptions significantly.
• Developed patient communication strategies to improve appointment adherence and overall satisfaction with services provided.
• Oversaw front desk operations, promoting a welcoming atmosphere for patients while managing incoming inquiries effectively.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

• Part 121 transoceanic passenger operation, gained familiarity with various locations around the world
• Responsibility of passenger safety, emergency equipment, cabin cleanliness, and supply of food and beverage.

• Part 121 transoceanic passenger operation providing service to various locations around the world
• Assisting in boarding and deboarding operations, safety equipment inspections and operations, and emergency procedures
• Beverage, meals, and services, including passenger needs and assistance.

• Part 121 transoceanic passenger operation providing service to various locations around the world
• Outstanding customer service and briefing of emergency and safety operations.