Carlos Leandro Conde Ñustes
Miami
Summary
Dynamic professional with extensive experience in account management at Global Warehouse Solutions, excelling in problem-solving and customer service. Proven ability to manage multiple accounts and ensure timely delivery of services. Skilled in inventory management and effective communication, consistently achieving high customer satisfaction. Multilingual support enhances client relations.
Overview
8
8
years of professional experience
Work History
Driver
Uber
Miami
12.2023 - Current
- Excellent driver skills, always focused on the road.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Delivered packages to customers in a timely and efficient manner.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Account Manager
Global Warehouse Solutions
Miami Gardens
05.2021 - 10.2023
- Managed multiple accounts simultaneously while meeting deadlines.
- Utilized problem-solving skills when dealing with difficult customers.
- Resolved customer complaints in a timely manner.
- Provided technical support to customers when needed.
- Provided training and guidance to new Account Managers.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Inventory management using MAGAYA and EASY3PL as main software.
- Forklift driver.
- Customer support in English and Spanish.
Airport Operations Supervisor
SERVICIOS AEROPORTUARIOS INTEGRADOS SAI
Bogota
03.2020 - 07.2020
- Initially in charge of loading, unloading, enlisting tools and equipment for aircraft care.
Then I started as a Supervisor with personnel in charge, in charge of the security of the entire process during the attention of aircraft, responsible for compliance with times, movements, customer requirements and documentation necessary for the timely and excellent result of logistics activities.
Store Owner
MINITIENDA DOÑA CLEO
Neiva
07.2019 - 08.2019
- In charge of managing retail suppliers, customer service, personnel management.
University Intern
MECANICOS ASOCIADOS S.A.S
Neiva
01.2017 - 07.2017
- Maintenance assistant and HSEQ, in charge of the documentation of the DINA GAS TREATMENT PLANT, taking oil samples, vibrations, noise, inspections of the entire plant from the surveillance booth to the equipment that directly intervenes the process through inspections of fire extinguishers, PPE's, emergency and contingency systems.
Programmer of predictive, preventive, corrective maintenance activities and improvement actions.
Photographic documentation of faults, spare parts, buildings
Structural modifications making and delivering the corresponding daily, weekly and monthly reports.
Education
Bachelor of Science - Industrial Engineering
Corporación Universitaria Del Huila CORHUILA
Neiva, Colombia07-2017
Associate of Applied Science - Senior Management And Business Competitiveness
Corporación Universitaria Del Huila CORHUILA
Neiva, Colombia07.2017
Associate of Applied Science - RRHH
SENA
Neiva, Colombia.06-2018
Skills
- Problem-solving
- Business management
- Valid Driver's license
- Customer service
- Time management
- Inventory management
- Problem solving
- Effective communication
- Team collaboration
- Account management
- Technical support
- Multilingual support
- Loading and unloading
- Attention to detail
- Driving in adverse conditions
- Data entry
- Microsoft office expertise
- Verifying data accuracy
References
- Victor Gonzalo Conde Ortiz, Solficomercio, Gerente, 318 822 38 49
- Hernan Mauricio Ñuste Ortiz, Coservipp, Inspector de combustibles, 313 877 9493
Languages
- Español, Natal
- Inglés, Intermedio B1
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Driver
Uber
12.2023 - Current
Account Manager
Global Warehouse Solutions
05.2021 - 10.2023
Airport Operations Supervisor
SERVICIOS AEROPORTUARIOS INTEGRADOS SAI
03.2020 - 07.2020
Store Owner
MINITIENDA DOÑA CLEO
07.2019 - 08.2019
University Intern
MECANICOS ASOCIADOS S.A.S
01.2017 - 07.2017
Bachelor of Science - Industrial Engineering
Corporación Universitaria Del Huila CORHUILA
Associate of Applied Science - Senior Management And Business Competitiveness
Corporación Universitaria Del Huila CORHUILA
Associate of Applied Science - RRHH
SENA