Summary
Overview
Work History
Education
Skills
Software
Interests
Quote
Timeline
OfficeManager
Carlos A. Leon

Carlos A. Leon

Business Administration
Lauderhill,FL

Summary

Committed Business Administration worker with proven history of performing successfully in fast-paced environments. Highly skilled in customer service with expertise in working with diverse client base and delivering exceptional results. Decisive and proactive with demonstrated success in supporting staff and customer needs. Accuracy-driven Management successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing superior performance in office support and customer service.

Overview

3
3
years of post-secondary education
2
2
Languages

Work History

Service Agent

Lyconet
Fort Lauderdale, FL
07.2021 - Current
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Adapted to new applications and maintained knowledge of current technologies.

Cashier

Tonyroma's
Aventura, FL
01.2019 - 03.2020

It is a job that helps meet personal goals, the feeling of personal Appreciation, and overall satisfaction. Moreover, you get the experience of customer service and accounting. Also, you learn to adapt through the flow of customers or during rush hours.

Supervisor/Cashier

Park One Of Florida
Miami, FL
01.2010 - 12.2019

The Valet Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Supervisor is responsible for responding quickly to customers’ requests and providing caring interactions with all guests. Moreover, providing leadership to other Valet staff and overall support to the Operations Manager. The Valet Lead works closely with fellow team members, Operations Manager, and Shift Supervisor to ensure that quality and safety standards are met at all times. Initiative, enthusiasm, and creative thinking are vital attributes that we are looking for in a Supervisor. You will be the one who leads, trains, develop, and motivates your team members to succeed. The ideal candidate will be ready to roll up their sleeves and work alongside the Valet team to ensure the highest service levels are met.

Valet Runner

BB&T Center
Sunrise, FL
01.2013 - 12.2015

The Valet Runner ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Runner works closely with fellow team members, Operations Manager, or Shift Supervisor to ensure that state and local laws meet quality and safety standards.

Education

Associate of Science - Management

City College
Hollywood, FL
01.2019 - Current

Associate of Arts - Computer Science

Miami Dade College
Miami, FL
01.2018 - 12.2019

High School Diploma -

La Inmaculada
Lima, Peru
01.2002 - 12.2008

Skills

    Customer assistance

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Software

Microsoft Office

Video Conference

Management Applications

CRM Salesforce

KPIs

Interests

Be successful in my work and family

Be an example for society

Fulfill my personal dreams

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Service Agent

Lyconet
07.2021 - Current

Associate of Science - Management

City College
01.2019 - Current

Cashier

Tonyroma's
01.2019 - 03.2020

Associate of Arts - Computer Science

Miami Dade College
01.2018 - 12.2019

Valet Runner

BB&T Center
01.2013 - 12.2015

Supervisor/Cashier

Park One Of Florida
01.2010 - 12.2019

High School Diploma -

La Inmaculada
01.2002 - 12.2008
Carlos A. LeonBusiness Administration