Open To Work
CARLOS LEROY
Hilton Grand Vacations
San Antonio,TX
Work Preference
Job Search Status:
Open to work
Desired Job Title
Sales Executive
Work Type
Full TimePart Time
1
Certification
28
Years of experience
Knowledgeable Sales Specialist with solid background in sales processes. Adept at building client relationships and closing deals, consistently achieving sales targets. Demonstrated excellent negotiation and communication skills, ensuring customer satisfaction and retention.
Work History
4 Months
06.2026 - Current
4 Months
Timeshare Sales Specialist
Hilton Grand Vacations | San Antonio, TX
06.2026 - Current
- Conducted engaging sales presentations, effectively showcasing property features and benefits.
- Developed and maintained strong customer relationships to enhance client satisfaction and loyalty.
7 Years 9 Months
02.2018 - 11.2025
7 Years 9 Months
Traveling Retail Sales Representative
One Source To Market | San Antonio, TX
02.2018 - 11.2025
- Assisted customers with product selection and inquiries, ensuring high satisfaction levels.
- Maintained knowledge of current promotions and store policies to provide accurate information.
- Maintained accurate inventory records, ensuring product availability for customers.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
7 Months
03.2017 - 10.2017
7 Months
Auto Sales Specialist
Rusnak Audi | Pasadena, CA
03.2017 - 10.2017
- Worked effectively in fast-paced environments.
- Cultivated strong customer relationships through personalized service and product knowledge
- Facilitated vehicle demonstrations, highlighting features to meet customer needs
1 Year
03.2016 - 03.2017
1 Year
Auto Sales Specialist
Land Rover Encino | Encino, CA
03.2016 - 03.2017
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted thorough vehicle walk-arounds to showcase features and benefits, leading to informed purchasing decisions.
- Worked effectively in fast-paced environments.
- Facilitated vehicle demonstrations, highlighting features to meet customer needs
2 Years
03.2014 - 03.2016
2 Years
Auto Sales Specialist
Keyes Lexus | Van Nuys, CA
03.2014 - 03.2016
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Prioritized helping customers over completing other routine tasks in store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
6 Months
09.2013 - 03.2014
6 Months
Auto Sales Specialist
Lexus of Cerritos | Cerritos, CA
09.2013 - 03.2014
- Prepared purchased vehicles and completed final delivery checks.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Demonstrated extensive product knowledge to address inquiries and facilitate informed purchasing decisions.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
3 Years 7 Months
04.2006 - 11.2009
3 Years 7 Months
Timeshare Sales
Mayan Resorts San Jose del Cabo | Mexico
04.2006 - 11.2009
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
- Enhanced customer retention rates by providing exceptional post-sales support and addressing concerns promptly.
1 Year 10 Months
06.2004 - 04.2006
1 Year 10 Months
Sales & Collections Supervisor
GE Capital Bank
06.2004 - 04.2006
- Conducted telemarketing campaigns in Monterrey, Mexico,
- Supervised collections team, ensuring compliance with regulatory standards and internal policies.
- Led collections team, ensuring adherence to compliance regulations and company policies.
- Developed training programs for new staff, enhancing knowledge of collection processes and systems.
5 Years 4 Months
01.1999 - 05.2004
5 Years 4 Months
Sales & Customer Service Team Supervisor
Teleperformance
01.1999 - 05.2004
- Promoted products through telemarketing efforts in Monterrey, Mexico
- Supervised team performance to ensure adherence to service level agreements and operational standards.
- Mentored new supervisors, fostering development of leadership skills and team cohesion.
Education
UANL
2 Year College
High School Diploma
ICTT
Skills
Bilingual English/Spanish
Closing deals
Adaptability and flexibility
Objection handling
Persuasive communication
Teamwork and collaboration
Certification
GE Capital Bank: Call Center Management Certification. Collections Supervisor Certification. Feedback and Follow Up. Closing Sales., Teleperformance: Team Leader Certification. Sales and Customer Service. Talent Retention. Monitoring the Agent., Mayan Resorts: Sales Front 2 Back.
Timeline
Timeshare Sales Specialist
Hilton Grand Vacations
06.2026 - CurrentRead more
Traveling Retail Sales Representative
One Source To Market
02.2018 - 11.2025Read more
Auto Sales Specialist
Rusnak Audi
03.2017 - 10.2017Read more
Auto Sales Specialist
Land Rover Encino
03.2016 - 03.2017Read more
Auto Sales Specialist
Keyes Lexus
03.2014 - 03.2016Read more
Auto Sales Specialist
Lexus of Cerritos
09.2013 - 03.2014Read more
Timeshare Sales
Mayan Resorts San Jose del Cabo
04.2006 - 11.2009Read more
Sales & Collections Supervisor
GE Capital Bank
06.2004 - 04.2006Read more
Sales & Customer Service Team Supervisor
Teleperformance
01.1999 - 05.2004Read more
ICTT - High School Diploma,
Read more
UANL - ,
Read more