Carlos Londono

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.

Coordinated Strategic Logistics ona Land and Sea Transportation of cargo .

Initiated of Coordination for Imports/Exports of Chemical Products in Tank Containers to/fm Europe/Central America / Caribbean and USA .

Handle all information required by Customers to improve services.

• Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
• Boosted productivity by establishing effective communication channels between departments.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Facilitated smooth collaboration between departments through clear communication channels.