Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Carlos Lozano

Katy

Summary

Dynamic customer service professional with a strong work ethic and proven ability to enhance customer experiences at Wells Fargo. Recognized for exceptional accuracy in cash handling and fostering a welcoming atmosphere. Skilled in time management and building relationships, driving repeat business through attentive service and product recommendations. Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

3
3
years of professional experience

Work History

Teller

Wells Fargo
Houston, TX
11.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Cashier

HEB Grocery Store
Cypress, TX
08.2023 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier and Cook

Raising Canes
Houston, TX
08.2022 - 09.2024
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor Of Arts - History

University of Houston
Houston, TX
05.2025

Associate Of Science - Science

Lone Star College
Houston, TX
05.2023

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Cypress Lakes High School
Katy, TX
05.2023

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Financial services
  • Drawer balancing

LANGUAGES

Spanish
Native or Bilingual

Timeline

Teller

Wells Fargo
11.2024 - Current

Cashier

HEB Grocery Store
08.2023 - 10.2024

Cashier and Cook

Raising Canes
08.2022 - 09.2024

Associate Of Science - Science

Lone Star College

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Cypress Lakes High School

Bachelor Of Arts - History

University of Houston