Carlos Marrero Sanchez
102 Sanctuary Lane Stafford ,VA
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
9
9
years of professional experience
Work History
Driver
Uber
Stafford, VA
04.2016 - Current
- Greeted customers and provided them with information about the rideshare service.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Responded to customer inquiries in a timely manner via phone or text message.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
- Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
- Adhered to all city regulations related to ride share services such as speed limits, parking rules.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
- Ensured compliance with all federal and state laws pertaining to transportation services.
- Achieved consistently high customer scores due to exceptional service.
- Drove passengers from pick-up points to deliver to destination.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Offered riders information about local attractions and restaurants.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Used advanced driving techniques to better improve time management and safety.
Education
High School Diploma -
Escuela Secundaria
Havana07-1981
Skills
- Passenger transportation
- Vehicle Maintenance
- Customer Engagement
- Wheelchair assistance
- Time Management
- Safe Driving
- Navigational tools
- Punctuality
- Customer Service
- Special Needs Passengers
- Valid Driver's License
- Federal and State Driving Regulations
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Driver
Uber
04.2016 - Current
High School Diploma -
Escuela Secundaria
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