Carlos Martin
Tulare,Ca
Summary
Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
Overview
14
14
years of professional experience
Work History
Assistant Sales Manager
Verizon Wireless
Hanford, CA
07.2022 - Current
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs enhancing product knowledge and customer engagement techniques for staff.
- Analyzed market trends to identify new business opportunities and optimize pricing strategies.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
Sales Specialist/ Key Holder
Verizon Wireless
Visalia, Ca
07.2017 - Current
- Meet and exceed individual and company sales targets.
- Identify sales opportunities and follow up on existing accounts for business development.
- Handle and resolve customers’ complaints and issues in person or over the phone.
- Connect with loyal customers daily via phone call and e-mail.
- Manage team while opening and closing procedures begin and end.
- Motivate and encourage team to surpass company expectations.
- Coach team members when appropriate.
Laborer
Champion Homes
Lindsey, Ca
08.2017 - 09.2017
- Install insulation
- Lay out wooden frame
- Place dry wall on frame and nail down
- Install windows and doors
- Clean up when day is over
Sales Representative
T-Mobile
Fresno, Ca
10.2014 - 12.2016
- Meet individual and company sales targets.
- Identify sales opportunities and follow up on existing accounts for business development.
- Handle and resolve customers’ complaints and issues in person or over the phone.
- Connect with loyal customers daily via phone call and e-mail.
- Maintain a schedule of appointments with current and potential customers to ensure growth.
Sales Representative/ Sales Lead
T-Mobile (Exclusive Wireless)
Fresno, Ca
11.2013 - 10.2014
- Demonstrate an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
- Train new and current associates about existing and newly implemented policies and promotions.
- Motivate Sales associates to meet and exceed sales goal through client relations.
Sales Associate
Home Depot
Tulare, Ca
07.2013 - 10.2013
- Provide direct customer services by informing them of products and services.
- Ensure that customers are directed to the appropriate aisle.
- Maintain stocks and inventory.
- Stock shelves with appropriate products and ensure correct price tagging.
Delivery Driver
Pizza Hut
Tulare, Ca
01.2012 - 07.2013
- Loading orders from home store to vehicle.
- Driving to customer's location to deliver said order in a timely manner.
- Collecting form of payment and distributing change if necessary.
Education
Associate of Science - Business Administration And Management
College of The Sequoias
Visalia, CA06-2013
Skills
- Sales strategy development
- Team leadership
- Sales pipeline management
- Client Relationship Management
- Negotiation proficiency
- Performance Management & KPI Tracking
Timeline
Assistant Sales Manager
Verizon Wireless
07.2022 - Current
Laborer
Champion Homes
08.2017 - 09.2017
Sales Specialist/ Key Holder
Verizon Wireless
07.2017 - Current
Sales Representative
T-Mobile
10.2014 - 12.2016
Sales Representative/ Sales Lead
T-Mobile (Exclusive Wireless)
11.2013 - 10.2014
Sales Associate
Home Depot
07.2013 - 10.2013
Delivery Driver
Pizza Hut
01.2012 - 07.2013
Associate of Science - Business Administration And Management
College of The Sequoias