Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Carlos Martinez

Stroudsburg,PA

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Recruiter Specialist

OSI Staffing
Stroudsburg, Pennsylvania
12.2023 - Current
  • Screened resumes and applications for potential candidates.
  • Conducted initial phone interviews to assess candidate qualifications.
  • Coordinated interview schedules between candidates and hiring teams.
  • Supported onboarding processes by preparing necessary documentation for new hires.
  • Assisted with recruiting functions by placing employment ads and reviewing job applications.

Logistics Coordinator

Always pacific - OSI Staffing
Gouldsboro, Pennsylvania
10.2022 - 12.2023
  • Coordinated transportation schedules with carriers to optimize delivery efficiency.
  • Managed inventory levels and conducted regular stock audits for accurate records.
  • Communicated with vendors to resolve shipment discrepancies and delays promptly.
  • Updated logistics software with shipment details and tracked order statuses regularly.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.

Warehouse Worker

staffing visionaries
Trenton, New Jersey
12.2018 - 10.2022
  • Loaded and unloaded shipments with attention to safety protocols.
  • Organized stock shelves for easy access and inventory management.
  • Operated forklifts to move inventory within the warehouse efficiently.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Followed established guidelines for picking orders accurately.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Education

High School Diploma -

I.T.D Julio Florez
Bogota, Colombia
11-2016

Some College (No Degree) - Film And Video Production

UPB Medellin
Medellin, Colombia

Skills

  • Problem solving
  • SAP experience
  • Effective communication
  • Attention to detail
  • Strong interpersonal skills
  • Spanish translation
  • Empathy and patience
  • Call center experience
  • Customer service
  • Complaint tracking
  • Flexibility and adaptability
  • Client relationship management
  • Call escalation resolution
  • Problem-solving

Languages

Spanish
Native/ Bilingual
English
Full Professional

Certification

  • Software Programming Technical Degree

References

References available upon request.

Timeline

Recruiter Specialist

OSI Staffing
12.2023 - Current

Logistics Coordinator

Always pacific - OSI Staffing
10.2022 - 12.2023

Warehouse Worker

staffing visionaries
12.2018 - 10.2022

High School Diploma -

I.T.D Julio Florez

Some College (No Degree) - Film And Video Production

UPB Medellin

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