Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
10
10
years of professional experience
Work History
Stock Clerk
Walmart
Miami, FL
05.2025 - Current
Stocked merchandise efficiently to optimize inventory levels and ensure product availability.
Conducted regular inventory checks to verify accuracy and prevent stock discrepancies.
Operated manual and powered equipment for safe handling of stock and maintaining warehouse organization.
Assisted customers with inquiries, providing knowledgeable support for product selection and store navigation.
Maintained cleanliness and safety standards in stockroom areas, ensuring compliance with company policies.
Warehouse Supervisor
IPack
Miami, FL
06.2021 - 05.2025
Supervised daily warehouse operations to ensure efficient workflow and adherence to safety protocols.
Supervised warehouse operations by managing employees during shifts.
Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
Implemented process improvements that streamlined order fulfillment and reduced lead times.
Managed daily activities in warehouse to ensure smooth operations. and managed employees during shifts.
Scheduled pick up and drop offs with customers
Supervisor
Seven 11
Miami, FL
01.2016 - 06.2021
Trained and mentored team members to enhance service quality and efficiency.
Led daily operations, ensuring adherence to company policies and procedures.
Managed inventory control processes, reducing stock discrepancies through proactive monitoring.