Carlos Molina
Data Center Security
Manassas Park,VA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Amazon Data Center Technician position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Data Center Security Officer
First Coast Security Services
Sterling/Ashburn/Chantilly , VA
02.2019 - Current
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked various posts including CICO Officer, Patrol Officer, Gate Officer, CRO Officer, and various SGR(special guard) posts with proficiency
- 3 years of experience working in data centers as an unarmed security officer to protect people, property, and data by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points, permitting entry.
- In the unfortunate event of an emergency, we are prepared and trained, and we also act as a resourceful and knowledgeable point of contact for authorities and emergency medical personnel
- Became familiar and gained experience with Amazon infrastructure and Amazon principles
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Participated in staff meetings, special events and professional development activities.
Wireless Sales Representative/Retail Store Manager
Metro PCS
Manassas Park/Woodbridge, VA
09.2017 - 01.2019
- Led and coordinated with a team of other Wireless Sales Representatives to meet a weekly quota of sales.
- Maintained a clean, hygienic, and and positive environment for best customer experience.
- Many responsibilities included taking care of customer service issues, answering their questions, providing recommendations, organizing the stores supply, preventing theft, and troubleshooting devices and some networks when needed, and problem solving.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Education
High School Diploma -
Manassas Park Highschool
Manassas Park, VA 08.2017 - 08.2017
No Degree - Cybersecurity
Northern Virginia Community College
Manassas/Woodbridge, VA 12.2018 - Current
Skills
Bilingual
Conflict resolution techniques
Basic Knowledge of networking
Exceptional Communication Skills
Basic experience in trouble shooting Hardware and Software
Collaborate and work well with others in team environments
Proficient at following directions/protocol from system and/or management
Quick/interested learner
Timeline
Data Center Security Officer
First Coast Security Services
02.2019 - Current
No Degree - Cybersecurity
Northern Virginia Community College
12.2018 - Current
Wireless Sales Representative/Retail Store Manager
Metro PCS
09.2017 - 01.2019
High School Diploma -
Manassas Park Highschool
08.2017 - 08.2017